Facebook Keys?

  • Resolved goodlab

    (@goodlab)


    8 months ago

    Hi. you offer to use facebook app with my own app id and secret key but don’t give me a way to enter the call back url or any docs about this. See this screenshot. https://share.zight.com/bLuQnvjD. Please tell me how to set this up. I already have the app id and keys. Just need the callback url.
    BTW – it tried to sign in to FB with the other option, my own profile, but that failed. My page is part of a business account. I need to get this setup for a about 15 sites but if I can’t get it to work with one there is little reason to buy the pro license for the rest of the sites. THanks!

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  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hi @goodlab,

    Thank you for reaching out!
    Currently, Facebook users with Pages under a Business Suite Account are encountering difficulties adding the pages to the plugin. Our Products team is working to resolve this by ensuring compatibility with the latest Facebook changes about the Business Suite account.

    In the meantime, you may consider the following workarounds:

    • If feasible, try removing the pages from the Business Suite Account administration.
    • Alternatively, you can use a secondary account that is set as a simple administrator for the page and is not connected to the Business Suite Account.

    The key point to keep in mind is that the Facebook account and the desired pages should not be associated with the same Business Suite Account. The Facebook account should be a simple administrator for the page.

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