Facebook like count is not working

Hi @ro – I can help with this!

1. I checked the url you provided with a third party share counter, and they are also reporting 0 share count for FB, as seen here. Are these specifically Likes on Facebook or are they shares from the post on your site?

2. Similar to FB, I am also not seeing Pins on your older posts through the third party share counter, as seen here. I tested sharing the same post twice, and I am able to see the Pinterest share counts in Chrome browser – do you see the same?

?? Devin

Hi Devin,

Thanks for the prompt reply.

On issue#1 – I have shared the link on facebook and then people have liked on facebook At this point there are 5 likes that you can check here – https://www.facebook.com/kiipfit

On Pinterest, now I am seeing the pin count on more than two post however it is still not showing on all the post. examples:
https://www.kiipfit.com/chickpea-flour-quinoa-fritters/
https://www.kiipfit.com/amaranth-soup-roasted-strawberries/

Rohit

Hi Rohit,

Thanks for the information!

1.) Once you’ve shared the link to Facebook, and then someone “likes” it on Facebook, it will not change the “share” counts on your website. “Likes” and “shares” are two different things. Share counts work if the link is specifically shared from your blog post.

2.) As for the Pinterest share counts, I was able to successfully share from the link you gave us (https://www.kiipfit.com/chickpea-flour-quinoa-fritters/), and noticed that it took about 3 minutes for the share count to appear after refreshing it several times. Unfortunately, in some cases they don’t appear immediately after it is shared. You can now see from the third party share counter reflects the same counts on your post: https://www.sharedcount.com/#url=http%3A%2F%2Fwww.kiipfit.com%2Fchickpea-flour-quinoa-fritters%2F

The second link (https://www.kiipfit.com/amaranth-soup-roasted-strawberries/), took a longer time for the Pinterest share count to appear, but nevertheless appeared after a few minutes. You should now see a +1 for both links.

Is there another link you would like me to test with the Pinterest share count issue?

We also have a very helpful support article on how share counts work. Let me know if you have any questions about this. I’m happy to go over it with you. Let me know!

Thanks,
Mary Anne

Hi Mary,

Thank you for the update.

On the pinterest I can also see the counts after waiting for sometime. So it seems to be resolved.

On the facebook, It seems we were using like count instead of share count. Could you please tell me how can I change the count to like instead of share?

Rohit

Hi Rohit,

Unfortunately we do not have an option to make the Facebook share counts in to “likes.” However, you may be able to find a widget on WordPress that is separate from the share buttons to add on your page. Let me know if you need help with anything else.

Best,
Mary Anne