Facebook Login Problem

Hi,

It is working. Seems you figured it out. What was the problem, BTW?

Hi there, I am having a Facebook Login issue aswell. When a new User opts to login via FB account and grants the APP permission, the login page refreshes with the message, ‘You Have Been Logged Out’.

And another weird thing… The FB / G+ Comments has totally disabled the Default Comments for the site. There should be a tab for Site Comments (Default WP) I assume? But fields are totally gone.

You can see an example of it here:

https://www.shanethegamer.com/enter-to-win-sea-of-thieves/

Thanks

Shane

Hi Shane,

When a new User opts to login via FB account and grants the APP permission, the login page refreshes with the message, ‘You Have Been Logged Out’.

Seems some other plugin is conflicting with social login. You would like to try keeping only our plugin active just to check if this makes any difference.

And another weird thing… The FB / G+ Comments has totally disabled the Default Comments for the site. There should be a tab for Site Comments (Default WP) I assume? But fields are totally gone.

Seems some incompatibility between the plugin and the theme you are using. You can try installing our social comments plugin https://www.ads-software.com/plugins/heateor-social-comments/ to enable social commenting. After activating this plugin, you need to deactivate Social Commenting from Super Socializer > Social Commenting page in admin.

really is working fine, I received a email support and it helped a lot.

tks for attention, your support works too fast, and objective.

tks and have a good week!

Okay, thanks Support.

I have tried disabling all plugins one by one to see where the conflict is and still doesnt seem to like the Social Login function…

I’m not too worried that the Default Comments has vanished to be honest. My preference is for users to make use of the Social Plugin at this stage.

Have any of your other Users come across this same issue with the Social Login?

@tiquality Great. Have a great week as well ??
@spaznutz Did you try installing the social comments plugin we mentioned above? Usually the problem with social login is caused by some mis-configuration of the app or due to conflict with some other plugin. Did you try keeping only our plugin active with any of the default theme?

@heateor Yes I did try just the Super Social plugin – disabling all others, but still no luck. Checked the App settings for FB (as this was the only one not behaving) and all seemed okay in the settings. So I have no idea. I did install the Social Comments plugin only / disabled the Super Social one and that worked fine with the Default WP Comments (but G+ comments wouldn’t load).

For now settled with the Social Comments plugin, using the FB and Default WP Comment fields for now.

Shame the Social login wont work though ??

@spaznutz Would you drop an email at support[at]heateor[dot]com regarding the problem?