• Resolved samnine

    (@samnine)


    Hi,

    When I try sharing my site’s posts/pages on Facebook, their title and description loaded fine but the images though i set featured images for each and every one of them.

    Kindly assist.

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support amboutwe

    (@amboutwe)

    Please provide links to a few pages on your site that are not working.

    Me too… like this page: https://www.guiadaobra.net/5-dicas-evitar-problemas-obra-reforma-1122/

    Don′t show snippet preview ??

    Thank you ??

    Thread Starter samnine

    (@samnine)

    insert below meta,
    <meta property=”og:image” content=”image source url”/>

    Plugin Support amboutwe

    (@amboutwe)

    @umarizal If you have a similar issue, please open a new request. That way it’s easier to track issues and provide assistance. Thanks!

    Plugin Support amboutwe

    (@amboutwe)

    @samnine

    Your homepage outputs this image and Facebook returns the following error:

    {image} could not be downloaded because it exceeded the maximum allowed sized of 8Mb or your server was too slow to respond.

    Unfortunately, this either means the image is too large (not likely) or something in your setup is causing your server to respond too slow. The fastest way to rule out conflicts is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Sixteen. If this resolves the issue, you have a conflict and should activate one plugin at a time until you locate the conflict. Finally, after all plugins are active, switch to your theme. This will narrow down the conflict to a specific plugin or theme. If you are unfamiliar with checking for conflicts, we wrote a small guide that will walk you through the steps. You can find it here: How To Check For Plugin Conflicts

    If you do not find an internal conflict, this means your server is responding too slow. Please contact your webhost for assistance with server issues.

    The course example page outputs this full size image which, for an unknown reason, does not work. The smaller version, however, loads correctly. Have you intentionally removed or restricted access to the full size version of this image? If so, please manually set the Facebook image to the correct image URL. If you haven’t removed or restricted access, please run a conflict check to determine what in your setup has caused the restriction.
    Manually set Facebook image in Yoast SEO metabox

    Thread Starter samnine

    (@samnine)

    I have image resizing and optimisation settings done in, with 2 plugins. How can I run this conflict check to troubleshoot this restriction? *thanks for bearing with me as I’m highly a non-techie

    Plugin Support amboutwe

    (@amboutwe)

    Image: https://www.bearthemusic.com/wp-content/uploads/2016/07/music-lessons-kl-pj-malaysia-skype-online.jpg

    Keep Yoast SEO active while answering these questions:

    1. Does the image load while Plugin A is active but Plugin B is inactive?
    • Yes: Plugin A is not conflicting.?Go to next question.
      No:?Plugin A is conflicting. Contact Plugin A’s support team.
    • Does the image load while Plugin B is active but Plugin A is inactive?
    • Yes: Plugin B is not conflicting.?Go to next question.
      No: Plugin B is conflicting. Contact Plugin B’s support team.
    • Does the image load while Plugin A & B are inactive?
    • Yes: The combination of both is causing the image to not load. Contact the support teams for both plugins and report the conflict.
    • No: Something else is causing the issue.
    • This reply was modified 8 years, 2 months ago by amboutwe.
    • This reply was modified 8 years, 2 months ago by amboutwe.
    Thread Starter samnine

    (@samnine)

    I arrived at pointer no 3 with ‘something else is causing the issue’. Also further troubleshooted where both the normal sized and reduced size image referenced above does not load actually.

    Plugin Support amboutwe

    (@amboutwe)

    A full conflict check should help point you in the right direction.

    1. Disable all plugins. Switch to a default theme like Twenty Sixteen. Do the images load?
    No: Something in your setup or on your server. This may require hiring someone to dig deeper into your site but I’d first reach out to your webhost and have them check the error and access log in case it provides more information.
    Yes: Go to next step.

    2. Activate Yoast SEO. Do the images load?
    No: Something in Yoast SEO.
    Yes: Go to next step.

    3. Activate a single plugin. Do the images load?
    No: This plugin is conflicting. Contact this plugin’s support team.
    Yes: Go to next step.

    4. Are all of your plugins active?
    No: Repeat step 3.
    Yes: Go to next step.

    5. Activate your theme. Do the images load?
    No: Your theme is conflicting. Contact your theme’s support team.
    Yes: Problem fixed with image display. Force update Facebook’s cache of the test URLs above to see if the original issue is resolved as well.

    • This reply was modified 8 years, 2 months ago by amboutwe.
Viewing 10 replies - 1 through 10 (of 10 total)
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