Facebook Pixel and Google Conversion Tracking

  • Resolved alexm99

    (@alexm99)


    7 years, 3 months ago

    Hi, anyone know what needs to be excluded for the Facebook pixel to fire? Same with Google tracking code.

    I’m using the Facebook provided plugin, it does not fire when site is “Autoptimized”

    The code for both FB and GA appear to be untouched when “Autoptimized”, so there must be some .js somewhere it’s relying on.

    Thanks in Advance.

    • This topic was modified 7 years, 3 months ago by alexm99.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    if you can you share your site’s URL I can have a look ??

    Thread Starter alexm99

    (@alexm99)

    Thank You

    https://www.fydaqma.com/product/iphone-6-case/

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    the facebook pixel code seems completely stand-alone and does not seem to depend on any other JS being present. that being said your event-tracking (for FB & GA) is not standalone, but requires (at least) jquery.js to be available early.

    what I would do if I were you:
    * activate AO and keep CSS & HTML optimization (the problem is JS)
    * make sure js/jquery/jquery.js is excluded from JS optimization
    * make sure “also aggregate inline JS” is not active
    * test and check your browser console for errors

    and feel free to follow up on this here.

    frank

    Hi,

    Sorry to interrupt here but I seem to be having the same problem. My contact form 7 submissions don’t fire a Lead event in the FB Pixel Helper Chrome extension, and most plugin support authors are pointing to your AutoOptimize plugin killing off some Javascript, or some conflict that breaks JS code.

    My page is at: https://chennaidreamhomes.com/contact/
    Can you help?

    Thanks,
    Tara

    • This reply was modified 7 years, 1 month ago by hifunda. Reason: type in tags
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    I’ll answer in the support topic you just created Tara ??

    Yes thank you and once again sorry for hijacking here @alexm99

Viewing 6 replies - 1 through 6 (of 6 total)
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