Facebook pixel tracking

Hi there,

You can use the Google Chrome Extensión: “Facebook Pixel Helper“.

When you access the page you will se a “PageView” event that is green and a “Lead” event which has a red warninig: “ERRORS: The Facebook pixel code on this page didn’t load, so no information was sent to Facebook”.

That the lead event has a red warning is normal. Here at “Troubleshooting Pixel Errors” you have more information:

Pixel Did Not Load: This error means that the Pixel Helper found what looks to be Facebook pixel code on your site, but the actual HTTP call was never made. This could typically due to an error in the code, but could also occur if the pixel fires on a dynamic event (e.g. on a button click). In that case, the error will disappear upon clicking on the button.

After sending correctly the contact form, the red warning disappears and a Green sign appears that indicates that the pixel fired correctly.

Best regards from Spain.

• This reply was modified 6 years, 6 months ago by apasionados. Reason: Added formatting

It seems that you activated the option: “Hide form after succesful submission?” which hides the contact form after it has been completed and sent correctly.

In order to be able to hide only the form and not the succesful submission message, the form must be wrapped in a div called hidecontactform7contactform.

This has not been done and as this option adds this code to wpcf7mailsent: document.getElementById('hidecontactform7contactform').style.display = 'none'; it ends with a JavaScript error and the Facebook Pixel is not fired.

Please either uncheck this option or wrap the form into the div called hidecontactform7contactform.

Best regards from Spain.

Thanks, did the change and it worked!

Grat to hear that.