• Resolved kzk101

    (@kzk101)


    Since yesterday round 11am my Facebook auto posting stop pulling the published post to Facebook. I have disconnected and reconnected via Jetpack, I have removed the Facebook Business Integrations “WordPress” and reconnected. Still the same thing and this is now 12 hours later. Please assist

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • froz0

    (@froz0)

    Same here. disconnect, reconnect still nothing.

    Plugin Support fresatomica

    (@fresatomica)

    @kzk101 It seems that Jetpack is being blocked from accessing your site’s XML-RPC file.

    This file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps, and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.

    If you are using any security plugins, please try connecting with those temporarily deactivated. If you don’t have any, or if that didn’t work, I would suggest contacting your hosting provider and asking them to unblock your site’s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress.

    @froz0 Please open a new thread from here and let us know the address of your site, we’ll have a look.

    Thread Starter kzk101

    (@kzk101)

    Hi, Thanks. We are the host of our own site, manage our own cpanel. nothing has change there. It is impossible for it to be blocked because it still posting to twitter and tumblr. Just not to Facebook. Nothing has change on our site, nothing was change on the server nor on cpanel. No added plugins. We have automated and manual posting for 2 years now and this has never happened.

    Please let me know if there is anything else. I am saying again, it is not just our site, check, other people have the same issue suddenly.

    Our site: https://kzk101.com

    Awaiting feedback

    Plugin Contributor James Huff

    (@macmanx)

    There appears to have been another change to Facebook’s API. We’re working on a solution now.

    Plugin Contributor James Huff

    (@macmanx)

    This is all fixed up now, though you may need to follow the full reconnect procedure at https://jetpack.com/support/publicize/facebook/#reconnecting-facebook

Viewing 5 replies - 1 through 5 (of 5 total)
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