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Resolved cscinc
(@cscinc)

4 years, 11 months ago

I am using this widget on 5 different sites and all work great except one, spencer.kysheriff.org. I am trying to get the posts from https://www.facebook.com/Spencer-County-Sheriffs-Office-266808730001138/ to appear in the sidebar at position 1 and all that will show is the first box which has the editable text field that defaults to LIKE US ON FACEBOOK. If you refresh you will see the LOADING graphic but the rest of the sidebar remains blank. I am using WordPress 5.4. It is up to date. All Plug-ins are up to date. I deleted all unused plug-ins and only have 3 or 4 now. I can paste the URL https://www.facebook.com/Spencer-County-Sheriffs-Office-266808730001138/ directly into a browser and go to the Facebook page. Thanks in advance.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Milap
(@milap)

4 years, 10 months ago

Hi there,

https://www.facebook.com/Spencer-County-Sheriffs-Office-266808730001138/ is valid Facebook page but it has some kind of restrictions like age or country. You must have to remove those restrictions in order to make it work. This is Graph API rule from Facebook itself.

Please let me know if you need more information.

Regards,
Milap

Thread Starter cscinc
(@cscinc)

4 years, 5 months ago

The last suggestion that you gave me was exactly correct. As soon as I disabled the restriction, it worked. Now I have a different problem.

All five sites just suddenly stopped displaying the Facebook feed via your widget. In the configuration section of the widget I see a message that says:

“Your PHP configuration does not allow to read this file. To unable language option, enable allow_url_fopen in your server configuration.”

The PHP configuration has now been updated to enable allow_url_fopen for the domain and all sub-domains yet I still get the same message.

I am running WordPress 5.5.1 and all plug-ins are up to date. Can you shed any light on this issue? As a side note, I tried several other Facebook plug-ins and get the same results.

All I get is a brief LOADING icon and then all that shows up is the Title from the widget. I get this with all five sites. The one I am testing with is https://spencer.kysheriff.org. and the facebook page that I’m trying to link is https://www.facebook.com/spencercountysheriffky/. This has been working for five months and they all suddenly quit.

Plugin Author Milap
(@milap)

4 years, 5 months ago

@cscinc I just checked website you shared and I can see my widget loading fine with all data. If it is not working for you, you might have ad blocker extension or anti virus blocking it. I can not do anything in that case.

Regards,
Milap

Thread Starter cscinc
(@cscinc)

4 years, 5 months ago

Once again you are correct. For anyone else seeing this, or not seeing this as it was, there is a Firefox add-on called Facebook Container that was killing the viewing of the Facebook feed on my websites. Disabling that Add-on made it visible again. Thanks again.

Plugin Author Milap
(@milap)

4 years, 5 months ago

@cscinc Great to hear that worked for you. Kindly write 1 review for my plugin if possible. https://www.ads-software.com/support/plugin/facebook-pagelike-widget/reviews/?filter=5#new-post here is link for that.

Regards,
Milap

Viewing 5 replies - 1 through 5 (of 5 total)

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