• Resolved shortbookandscribes

    (@shortbookandscribes)


    Hi, over the last few days, when I’ve shared a link to my blog posts onto Facebook the image is not showing. Not sure if this is anything to do with the latest Jetpack update?? I’ve tried scraping the link on the Facebook debugger and no problem there, and I haven’t changed anything on my blog (image size etc). Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thanks for reporting that! I’ve asked our Jetpack Social developers to look into what might be going wrong here. We’ll be back in touch with more information soon!

    Thread Starter shortbookandscribes

    (@shortbookandscribes)

    Thanks for replying. I’ve just checked and it looks like it’s sorted itself out now.

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @shortbookandscribes,

    Great to hear that the issue with the Facebook image display seems to have resolved itself. If you encounter the issue again, please ensure that your images meet Facebook’s recommended image dimensions. Also, always clear your site’s cache after making changes, as this can often solve such issues.

    If the problem reoccurs, feel free to reply to this thread with up-to-date details and we will investigate further.

    Thank you!

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @shortbookandscribes,

    When you say the following:

    when I’ve shared a link to my blog posts onto Facebook the image is not showing

    Are you sharing the link directly on Facebook by coping and pasting the link into a Facebook update, or are you using Jetpack Social to auto-post to Facebook?

    Thread Starter shortbookandscribes

    (@shortbookandscribes)

    It was when I shared the link directly by copying and pasting it. The problem solved itself after a few days.

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @shortbooksandscribes –

    Thanks for confirming. If you run into issues in the future, feel free to start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Facebook posts not showing featured image’ is closed to new replies.