Facebook redirecting to cart page

Hello,

We are sorry you are having issues with the plugin. Could you please share the?system status report, to help us investigate the issue?

Kind regards,
Marija

` WordPress Environment</p> <p>WordPress address (URL): https://fashionforeplus.com<br>Site address (URL): https://fashionforeplus.com<br>WC Version: 9.4.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.2<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment</p> <p>Server Info: Apache<br>PHP Version: 8.2.25<br>PHP Post Max Size: 516 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 8.11.0<br>OpenSSL/1.1.1w</p> <p>SUHOSIN Installed: –<br>MySQL Version: 5.7.23-23<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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10<br>sp_wps_shortcodes: 1<br>wfacp_checkout: 1<br>wffn_ty: 2<br>wpcf7_contact_form: 2<br>wpr_templates: 2<br>wp_block: 1<br>wp_font_face: 33<br>wp_font_family: 12<br>wp_global_styles: 2<br>wp_navigation: 1<br>wp_template_part: 2 Security</p> <p>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (24)</p> <p>PayU India: by PayU – 4.1.0<br>Livemesh Addons for Elementor: by Livemesh – 8.7<br>Advanced Google reCAPTCHA: by WebFactory Ltd – 1.25<br>Checkout Files Upload for WooCommerce: by WP Wham – 2.2.0<br>Contact Form 7: by Takayuki Miyoshi – 6.0.1<br>Elementor: by Elementor.com – 3.25.10<br>ElementsKit Lite: by Wpmet – 3.3.2<br>Facebook for WooCommerce: by Facebook – 3.3.0<br>Google for WooCommerce: by WooCommerce – 2.9.0<br>Site Kit by Google: by Google – 1.140.0<br>Ultimate Addons for Elementor Lite: by Brainstorm Force<br>Nikhil Chavan – 2.0.0</p> <p>Jetpack Protect: by Automattic – Jetpack Security team – 3.1.1<br>Jetpack: by Automattic – 14.0<br>Ocean Extra: by OceanWP – 2.4.3<br>PhonePe Payment Solutions: by PhonePe – 2.0.11<br>Premium Addons for Elementor: by Leap13 – 4.10.65<br>WooCommerce Smart COD: by woosmartcod.com – 1.7.2<br>Product Size Charts Plugin for WooCommerce: by theDotstore – 2.4.4<br>Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.6<br>Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.3.25<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.1.2<br>WooCommerce: by Automattic – 9.4.2<br>Yoast SEO: by Team Yoast – 23.9<br>Sequential Order Numbers for WooCommerce: by WebToffee – 1.6.7 Inactive Plugins (1)</p> <p>WooCommerce.com Update Manager: by Automattic – 1.0.3 Must Use Plugins (2)</p> <p>Elementor Safe Mode: by Elementor.com – 1.0.0<br>Endurance Page Cache: by Mike Hansen – 2.2.1 Settings</p> <p>Legacy API Enabled: –<br>Force SSL: –<br>Currency: INR (?)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 0<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: ? Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 60 days<br>Level threshold: –<br>Log directory size: 880 KB WC Pages</p> <p>Shop base: #11 – /shop/<br>Cart: #12 – /cart/ – Contains the [woocommerce_cart] shortcode<br>Checkout: #13 – /checkout/ – Contains the [woocommerce_checkout] shortcode<br>My account: #14 – /my-account/<br>Terms and conditions: #146 – /terms-conditions/ Theme</p> <p>Name: OceanWP<br>Version: 4.0.3<br>Author URL: https://oceanwp.org/about-oceanwp/<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates</p> <p>Overrides: oceanwp/woocommerce/cart/mini-cart.php<br>oceanwp/woocommerce/content-single-product.php<br>oceanwp/woocommerce/loop/loop-start.php<br>/home3/fashixtb/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php<br>/home3/fashixtb/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php<br>oceanwp/woocommerce/single-product/title.php Checkout Files Upload Settings</p> <p>WooCommerce Checkout Files Upload: yes<br>Total file uploaders: 1<br>Form extras: yes<br>Enable alert on successful file upload: yes<br>Enable alert on successful file remove: yes<br>Max file size: 0<br>alg_checkout_files_upload_max_file_size_exceeded_message: Allowed file size exceeded (maximum %max_file_size% MB).<br>Attach files to admin’s new order emails: yes<br>Attach files to customer’s processing order emails: yes<br>Send additional email to admin on user actions: Array<br>(<br>)<br>Attach file on upload action: yes<br>Recipient(s): (set)<br>Subject: [{site_title}] Checkout files upload action in customer order ({order_number}) – {order_date}<br>Email heading: {action}: File #{file_num}<br>Email content: File name: {file_name}<br>Action: File removed: File removed<br>Action: File uploaded: File uploaded<br>Before: Label:<br> <br>%field_label%%required_html%</p> <pre class=”wp-block-code”><code> Field Container: &nbsp; %button_html% %field_html% Uploaded File: &nbsp; %image% %file_name% %remove_button% After:</code></pre> <p>Label:<br>%field_label%%required_html%:<br>Field Container:<br>%button_html% %field_html%:<br>Uploaded File: %image% %file_name% %remove_button%<br>After:<br>”Delete” button style: color:red;<br>Image style: width:64px;<br>Enable/disable: yes<br>Required: no<br>Accepted file types:<br>Validate image dimensions:<br>Width: 1<br>Height: 1<br>Checkout page: woocommerce_after_checkout_form<br>Position order (i.e. priority): 20<br>”Thank You” page: yes<br>”My Account” page: yes<br>Label: Please add your brand’s logo in Jpeg,Png,Pdf or Cdr files only<br>Upload button (single): Choose File<br>Wrong file type: Wrong file type: “%s”<br>Wrong image dimensions: Wrong image dimensions for “%s”. Current: %current_width% x %current_height%. Required: %required_width% x %required_height%.<br>Couldn’t get image dimensions: Couldn’t get image dimensions: “%s”<br>File is required: File is required.<br>File was successfully uploaded: File “%s” was successfully uploaded.<br>File was successfully removed: File “%s” was successfully removed.<br>Require products: Array<br>(<br>)<br>Require product categories: Array<br>(<br>[0] => 88<br>[1] => 86<br>)<br>Require product tags: Array<br>(<br>[0] => 98<br>[1] => 71<br>[2] => 97<br>)<br>Label:<br>%field_label%%required_html%:<br>Field Container:<br>%button_html% %field_html%:<br>Uploaded File: %image% %file_name% %remove_button%<br>After: Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store</p> <p>Disabled Features: product-data-views<br>experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon</p> <p>Daily Cron: ? Next scheduled: 2024-11-29 07:07:36 +05:30<br>Options: ?<br>Notes: 78<br>Onboarding: completed Action Scheduler</p> <p>Complete: 1,359<br>Oldest: 2024-10-29 11:11:52 +0530<br>Newest: 2024-11-29 10:52:34 +0530</p> <p>Failed: 1,790<br>Oldest: 2024-06-14 21:06:46 +0530<br>Newest: 2024-11-29 06:55:07 +0530</p> <p>Pending: 5<br>Oldest: 2024-11-29 11:26:35 +0530<br>Newest: 2024-12-29 06:55:07 +0530 Status report information</p> <p>Generated at: 2024-11-29 11:04:18 +05:30<br>`

There doesn’t seem to be an issue in the log that would cause this, do you mind sharing your Ad account ID or Business Manager ID via https://onetimesecret.com/ ? You can send the passphrase to [email protected].

Please share the link here once you are done.

Kind regards,
Marija

Hey Marija, Thanks for your kind reply.

My Store is now connected with facebook, But product are not getting synchronized. Getting error. PFA the screen shot

A required field is missing: id

Products without “id” information can’t be uploaded. Please check that this field is included for each product in a separate, labeled column.

A required field is missing: price

Products need to have prices to run in ads. Include a price for each product in your data feed file and upload it again. Prices must include cost and an ISO currency code (for example: 10 USD instead of $10 for American dollars).

Great to hear you were able to connect the store!

Do you mind sharing what was the issue/fix, in case other users may find it helpful?

Regarding the product sync issue, please follow?the?documentation?for variable product setup?(and fix the errors in the products as they are indicated), and then try re-syncing the products. Also, can you please share the screenshot again, it is not visible in your previous message?

Kind regards,
Marija

Hello,

We wanted to follow up and check if you are still having this issue?

Kind regards,
Marija

HI, My issue is resolved. I think there was a backend issue, or a temporary issue, which resolved itself.

Thanks.

HI, My issue is resolved. I think there was a backend issue, or a temporary issue, which resolved itself.

Thanks.

That is great to hear!

We will be closing this thread now. Please feel free to reach back out, should you need any further assistance.

Kind regards,
Marija