Facebook sharing is not working

Hi there @hypnoscribe,
Thanks for reaching out, I’d be happy to help here!

I did go through your site’s source code and did notice that everything is working fine, so can you please provide me with your operating system and browser’s exact version in order for me to look further into this?

Cheers,
Andres

Version 69.0.3497.100 (Official Build) (64-bit) for chrome

62.03 for Firefox

Also, did the same test on the computer at work, the Facebook button did not work there either…

Hi there @hypnoscribe,

Thanks for your reply! ??

Can you please provide me with a screen recording on how this looks like on your end?

I do ask you for this as I did give your buttons a try on different devices and ISPs and wasn’t able to reproduce this issue on my end.

Cheers,
Andres

I do not have screen recording software, sorry.

All buttons work EXCEPT the Facebook one. When i click on the Facebook button, no popup, nothing nada. I have tried on a flew computers now, and also on my cell phone. Where ever I try it, it wont work. Not really sure how else to describe the issue…

Thank you for your time and patience!

Hi there @hypnoscribe,

Thanks for your reply. ??

Do you have by any chance any Adblocker installed on your browsers?

I do ask you about it as I did give your Facebook Share Button another try and it seems to be installed and working properly as you can see on this quick clip: https://cl.ly/ca8d03de4216.

So, can you please try visiting your site through Incognito Mode and give your Facebook button a try in order for you to let me know if there is any specific plugin on your end causing this?

Cheers!

• This reply was modified 6 years, 4 months ago by Andres (ShareThis Support).

Hello,
I have exactly the same problem with facebook on your plugin. The pop-up window does not open. It only works when I right click to open a new tab. Not great and too bad because if your plugin is very good! No issue for twitter or linkedin.

Screen capture:
https://youtu.be/H2ofSI58ggo

Corentin – DesVinsaVous

@andressharethis @desvinsavous,

What I did to get it to work again was deactivate and reactivate the plugin. That did it for me. But still, this is an odd thing

@desvinsavous went on your website and tested it, this is exactly what mine was doing.

Hi there @hypnoscribe,

Thanks for your reply!

I will get back to you both in case anything changes on our end regarding both of your requests.

Please do let me know if there is anything else I can help you with!

Cheers,
Andres