• Resolved kubazabran

    (@kubazabran)


    Hey. Facebook sharing stopped working completely and it cause us severe issues. Any idea what is the reason? The facebook page is here: https://www.facebook.com/carnewschina

    It’s connected through my account and I can publish manually with no big issues.

    Seems there was some update on Facebook page. We need to solve it ASAP, otherwise we will need to stop using Jetpack completely.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @kubazabran

    Taking a look at your Publicize settings here, I can see that the Facebook connection was set up using one WordPress.com account, and it was configured to only allow this user to use the Facebook connection to send posts.

    The most recent posts have all been published by a different WordPress.com account.

    To make those connections available for those users, you can remove the current connection to your Facebook page and then reconnect, making sure to check the “Make this connection available to all users of this blog?” box.

    ![](https://cld.wthms.co/TSZhcp+)
    Image Link: https://cld.wthms.co/TSZhcp

    Once that’s done, any user on the site that is publishing posts will have the ability to use the publicize connection.

    Thread Starter kubazabran

    (@kubazabran)

    Thanks.

    • This reply was modified 2 years, 6 months ago by kubazabran.
Viewing 2 replies - 1 through 2 (of 2 total)
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