Facebook Sync Error

I’ve never before encountered this situation ??
It has nothing to do with the number of events (I already use paging as advised by FB). See this thread: https://stackoverflow.com/questions/29351125/facebook-graphapi-reduce-amount-of-data-with-limit
There’s one person there that needed to open a bug report at facebook, so you might want to do the same.
FYI, for your bug report: I use the next php api call for a page of results:
$response = $request->getGraphEdge(); // this gets a page of results

I can’t really use until/since as limiters, that would potentially not solve the problem (based on number of events).

Untested, but see/try this: https://www.e-dynamics.be/wordpress/my-facebook-access-token-stopped-working/

Hi,

I’ve tried recreating my app, the fix suggested by Franky @liedekef above, and I’m still getting the error. Facebook will not help me.

Is there a config option I can use to reduce the number of calls manually? My site is crippled without a fix.

Thanks!

Facebook is very uncooperative in this regard. Many people around the workd are complaining. So you need to ask them for help/assistance. If it doesn’t get fixed soon, I’ll discontinue the plugin.

Syncing is working again as of June 5th, 2018.

Hi,

Syncing seems to be accessible again, however this error is still being thrown:

Trying to sync events for <pagetitle>Graph returned an error: Please reduce the amount of data you’re asking for, then retry your request

Any further suggestions? Anything you can offer would be appreciated!

• This reply was modified 6 years, 5 months ago by sjmorris.

Most likely a fb bug. Limits should be done automatically by their systems (I take care of looping through the pages of result). Google on the error and you’ll see … example: https://stackoverflow.com/questions/29351125/facebook-graphapi-reduce-amount-of-data-with-limit
So contact FB I’d say (but don’t get your hopes up).