• I am desperate for help with this issue. I am on the verge of tears, I have been trying to fix this for months and have tried so many things in combination I’m struggling to keep it straight in my head.

    I have added og meta tags, inserted new code in the header and/or functions, tried plugins, every piece of advice I can find. I still cannot get thumbnails to display on my links when posted on Facebook, and it is really affecting my traffic. If a link doesn’t have an eyecatching thumbnail, most people don’t seem to bother clicking it.

    If anyone would be willing to help me, I would be so so grateful. I can provide copy of code and links etc.

Viewing 15 replies - 16 through 30 (of 39 total)
  • Thread Starter 21cb

    (@21cb)

    I have the og tags in my header, but I will try adding this plugin – thank you.

    Thread Starter 21cb

    (@21cb)

    – Do you know if this plugin will generate a thumbnail if I copy and paste a link to Facebook, or only when the like button is used?

    I was wondering, did this thumbnail picture problems started recently, did you had this problem from the start or it happened after an event (theme update, plugin update, etc.)

    Thread Starter 21cb

    (@21cb)

    It has been like this for quite some time now – it seemed to be quite sudden and unexplained. I hoped upgrading might fix it, but it didn’t. Some people have told me it is a Facebook issue, rather than a WordPress one, but I don’t know.

    Thread Starter 21cb

    (@21cb)

    Could you explain what I should put/do regarding this line?

    <meta property=”fb:admins” content=”USER_ID”/>

    I have installed the plugin, but when I click the ‘like’ button, a link comes up on Facebook with just the Site title and site description. No thumbnail. Is there a way of making the specific post information come through?

    So frustrating, wish I could be as it used to be on Facebook…

    Thread Starter 21cb

    (@21cb)

    Oh I should add – in the og tags I have specified an image to be used as a thumbnail as other articles advised me to, but it doesn’t show up. However, i would much prefer it if an image from each post could show up instead.

    I am starting to think that this is a problem with your theme somewhere. Just for the sake of the experiment, change your theme with the default 2011 or 2010 theme and try to post the link to a page THAT HAS IMAGES ON THE POST. See if it works.

    If that works at least we know the problem. It is curious that many other websites work, (mine included) and yours doesn’t even if it seems that all is ok.

    Reply the result.

    Trying to keep the forums tight by including the same issues here, but I guess ignoring people is common practice here. Thanks for the acknowledgement.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    threedogmoon – Relax a bit, eh? Your posts are getting caught by the spam filter because you’re posting so often in so many threads. We’re manually clearing it out, but if it looks like you’re being ignored, that may be why.

    @threedogmoon i think you have the same problem like 21CB. Did you tried to insert the Open Graph tags in the header.php file of your theme? This seems to be the solution for most people.

    P.S.: Don’t need to be mad if no one reply’s to your post. Everybody here is giving help and support in their free time and because we want to see more people make use of the benefits of WordPress platform.

    You can always hire a freelancer to get things sorted out. This is free support, and maybe sometimes people are busy, or your post just got overlooked, or maybe nobody had any idea what to do.

    Thread Starter 21cb

    (@21cb)

    I switched to default theme, still wouldn’t work. Inserted og tags in default theme, still nothing.

    threedogmoon:
    I am having the issue with Facebook Share choosing the wrong thumbnail and excerpt for the post.

    21CB:
    I believe that you’re problem may actually be in your Facebook Settings. Facebook has changed many many things lately and this could definitely be one of them. Have you gone through them all to check???

    Anyone:
    I really need some help. My readers not being able to share the correct info from my posts is literally killing my income.

    By the way…this ALL may be related to the fact that Facebook has technically done away with their Share Button in favor of the Like Button. They are no longer offering it as of a little bit ago. This is right around the time when I began having this problem. I really do believe that it’s a Facebook issue, but there is zero customer support from them to solve it. Need a workaround from the WordPress end.

    Yes, but if the problem is from facebook side why other websites work? For ex. i just made a share of one of my posts from my website just to check and it all works ok. Title, description, image, etc.

    I am using the AddThis plugin for social sharing.

    For your facebook do you h ave https or http? you know that facebook recently changed its default setting from secured to unsecured.

    And again, if it is a facebook problem, than why doesn’t it work only for some websited and some work. For ex try to share one of my posts from https://www.inteligraphics.ro and see if it loads ok in your facebook wall.

    Ok all.
    I cracked it.

    Recently I made a new website for a customer and hit the same issue with facebook like button not showing images from the post/pages. I spent a few nights and found the sollution.

    Problem is this: Not from long time ago, facebook changed the way like button works. In order to have a facebook like button on your webpage you need to make an API on the developer section of facebook.

    This is what i made:
    1. I installed Facebook AWD All in One plugin. A great plugin for managing all facebook utilites. (Like Button, Like Box, Comments, Login Button)

    2. After installing, the plugin requires setting up. You will be asked to insert a API id, Admin id, Page Admin id.

    3. Ok. To build a new API to the following:
    a. login with your facebook account
    b. go to https://developers.facebook.com/apps
    c. top right corner press Create new APP
    d. you will be asked for the name of the app, link of website, description, etc.

    4. In the bottom part you will have to select how this API will be used. Section is called: Select how your app integrates with Facebook. Here select Website

    5. After API creation you will be provided with the API id, API secret (needed for Facebook Login).

    6. Take all this information and insert in plugin settings. After that configure the rest of the FB utils (like button, like box, etc.)

    The plugins uses OG tags, and has many options for ex to use custom tags for each page, or use global tags.

    Very IMPORTANT: After doing changes to tags, you can test the way facebook shows the wall post from your website. You can load: https://developers.facebook.com/tools/debug

    Keep in mind this: Facebook caches information recieved from your website. You need to clear the cache by loading the debugger above. If not after you make changes to OG tags, the wall post will look the same. This is maybe why none got any visible result after adding editing OG tags in theme header.php

    For me it worked great. Now I can select the images i want to display from the page/post when making a wall post.
    Waiting for your feedback.

Viewing 15 replies - 16 through 30 (of 39 total)
  • The topic ‘Facebook Thumbnail Issue. Really need some help.’ is closed to new replies.