Facebook Title and description not working

@rafacarvalhido Can you please provide us with the URL of the page you are experiencing the issue on, so that we can review the Open Graph metadata being output for any issue?

Also, if you clear your site’s cache (server, plugin/theme, or CDN such as Cloudflare) does this resolve the issue? If you are not sure how to clear your server cache you should speak with your host provider.

Hello @devnihil !

I did clear the cache prior to opening the ticket and then again just now. This is the meta facebook is getting:

<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1" />
<meta name="format-detection" content="telephone=no" />
<meta name="description" content="Pediatria Toporovski: ampliando vínculos entre médicos, a equipe da clínica e seus pacientes. Acima de tudo uma rela??o de confian?a entre todos." />
<meta name="robots" content="index, follow" />
<meta name="googlebot" content="index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1" />
<meta name="bingbot" content="index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1" />
<meta property="og:locale" content="pt_BR" />
<meta property="og:type" content="website" />
<meta property="og:title" content="Clínica Pediátrica Toporovski" />
<meta property="og:description" content="Pediatria Toporovski: ampliando vínculos entre médicos, a equipe da clínica e seus pacientes. Acima de tudo uma rela??o de confian?a entre todos." />
<meta property="og:url" content="https://pediatriatoporovski.com.br/" />
<meta property="og:site_name" content="Clínica Pediátrica Toporovski" />
<meta property="article:publisher" content="https://www.facebook.com/pediatriatoporovski/" />
<meta property="article:modified_time" content="2020-06-15T20:12:28+00:00" />
<meta property="og:image" content="https://pediatriatoporovski.com.br/wp-content/uploads/2020/05/servicos-pediatricos-mauro.jpg" />
<meta property="og:image:width" content="760" />
<meta property="og:image:height" content="644" />
<meta property="fb:app_id" content="[REMOVED FOR SECURITY]" />
<meta name="twitter:card" content="summary_large_image" />
<meta name="twitter:description" content="Pediatria Toporovski: ampliando vínculos entre médicos, a equipe da clínica e seus pacientes. Acima de tudo uma rela??o de confian?a entre todos." />
<meta name="twitter:creator" content="@pediatriatopor1" />
<meta name="twitter:site" content="@pediatriatopor1" />
<meta name="msvalidate.01" content="[REMOVED FOR SECURITY]" />
<meta name="google-site-verification" content="[REMOVED FOR SECURITY]" />
<meta name="yandex-verification" content="[REMOVED FOR SECURITY]" />
<meta property="og:url" content="https://pediatriatoporovski.com.br/ " />
<meta property="og:title" content="Pediatria Toporovski: ampliando vínculos" />
<meta property="og:description" content="
			

La?os de confian?a
Há mais de 50 anos ampliando o vínculo entre médicos e pacientes

Atua??o em conjunto
Equipe médica integrada, com vis?o global

Saiba Mais

Intervalos precisos
entre as consultas
Comunica??o efetiva entre a clínica e familiares
SAIBA MAIS

	#rev_slider_1_2_wrapper rs-loader.spinner3 div { background-color: #FFFFFF !important; } 
#rev_slider_1_2_wrapper .hesperiden.tparrows{cursor:pointer;background:rgba(0,0,0,0.5);width:40px;height:40px;position:absolute;display:block;z-index:1000;  border-radius:50%}#rev_slider_1_2_wrapper .hesperiden.tparrows:hover{background:#000000}#rev_slider_1_2_wrapper .hesperiden.tparrows:before{font-family:'revicons';font-size:20px;color:#ffffff;display:block;line-height:40px;text-align:center}#rev_slider_1_2_wrapper .hesperiden.tparrows.tp-leftarrow:before{content:'e82c';  margin-left:-3px}#rev_slider_1_2_wrapper .hesperiden.tparrows.tp-rightarrow:before{content:'e82d';  margin-right:-3px}.custom.tp-bullets{}.custom.tp-bullets:before{content:' ';position:absolute;width:100%;height:100%;background:transparent;padding:10px;margin-left:-10px;margin-top:-10px;box-sizing:content-box}.custom .tp-bullet{width:12px;height:12px;position:absolute;background:#aaa;  background:rgba(125,125,125,0.5);cursor:pointer;box-sizing:content-box}.custom .tp-bullet:hover,.custom .tp-bullet.selected{background:rgb(125,125,125)}.custom .tp-bullet-image{}.custom .tp-bullet-title{}

										
Estamos prontos para atendê-los no período noturno e também no final de semana
Entre em Contato
Entre em Contato

Pediatria Geral / Puericultura

					Distúrbios gastroenterológicos e na área de nutri??o

Imunologia / Alergia

					Programa de vacina??o completo

					Telemedicina

Nossa Miss?o
CORDIALIDADE, ACESSIBILIDADE E SERIEDADE PROFISSIONAL
Referência em pediatria no Brasil

Com um trabalho de alto nível de conhecimento e confian?a, a Clínica Pediátrica Toporovski está em uma nova fase em seu atendimento, contando com nova equipe de colaboradores.

NewsSaiba Mais
Moderniza??o
Nova Equipe
Uma nova etapa em sua história bem sucedida

Dr. Mauro
COORDENADOR GERAL

Dra. Sarah
PEDIATRA

Lair
ADMINISTRADORA HOSPITALAR

Chloé
FUTURA COLABORADORA

conhe?a a nova equipe da clinica toporovski

Dicas
Orienta??es para o dia a dia
Veja os conselhos dos nossos especialistas

As ocorrências febris agudas sempre preocupam os pais. Ligue para nós e nos comunique o que está acontecendo. Tentaremos junto com os pais e familiares definir o que exige uma avalia??o pediátrica mais urgente e o que pode ser observado por um tempo maior, fornecendo mais dados para estabelecer o diagnóstico final.

Dr. Mauro Toporovski
Uma crian?a socialmente bem adaptada é carinhosa com os irm?os, tem amigos e deve ir feliz para a escola. Mudan?as de comportamento, retra??o e desinteresse pelas atividades escolares exige uma avalia??o e atua??o da equipe pediátrica e colaboradores.

Dr. Mauro Toporovski
Na limpeza da casa, evite varrer e usar produtos com cheiro forte. Dê preferência à utiliza??o de aspirador de pó e pano úmido!

Dra. Sarah Shamay
Para minimizar os sintomas alérgicos, lave a roupa com sab?o de coco, enxaguando diversas vezes e contenha o uso de amaciante. Evite o uso de perfume e hidratantes com cheiro forte. Use shampoo e sabonetes neutros, sem cheiro.

Dra. Sarah Shamay
A consulta pediátrica n?o termina quando é entregue uma prescri??o médica (receita). O bom acompanhamento de um tratamento exige comunica??o entre os familiares e a equipe médica, observando se a evolu??o está ocorrendo dentro do que seria esperado.

Dr. Mauro Toporovski
Mantemos sempre um canal aberto de diálogo, entre a equipe médica e familiares dos pacientes. O mesmo é extensivo aos horários noturnos e finais de semana. N?o tenha vergonha! Você n?o está incomodando…Pelo contrário! Pode e deve perguntar!

Dr. Mauro Toporovski

Clínica de Pediatria Toporovski:
uma rela??o de confian?a  com seus pacientes
Pacientes Atendidos0K+Anos de servi?o0Pacientes felizes0%" />
<meta property="og:type" content="article" />
<meta property="og:image" content="https://pediatriatoporovski.com.br/wp-content/uploads/2020/05/logo-toporovski.png" />
<meta name="tec-api-version" content="v1" />
<meta name="tec-api-origin" content="https://pediatriatoporovski.com.br" />
<meta name="generator" content="Powered by Slider Revolution 6.2.4 - responsive, Mobile-Friendly Slider Plugin for WordPress with comfortable drag and drop interface." />
<meta name="msapplication-TileImage" content="https://pediatriatoporovski.com.br/wp-content/uploads/2020/05/cropped-favicon-toporovski-270x270.png" />

View post on imgur.com

The image above shows in green the text I put on yoast. The yellow is what′s actually showing on facebook.

• This reply was modified 4 years, 9 months ago by Rafa Carvalhido.

We ?reviewed your code and found that there are duplicate Open Graph tags contained in your page’s source code. One of the sets of Open Graph metadata is being output by the Yoast SEO plugin, and the other set is being output by either another plugins or possibly your theme. This is causing a conflict as there are duplicate sets of meta tags for Facebook which have conflicting settings, which is causing Facebook to not display the preview for your page correctly.
?
??In order to resolve this we would recommend reviewing your other plugins/themes settings and disabling their Open Graph output so as to remove the additional set of Open Graph tags. If you are unsure which plugin is causing the additional set of Open Graph tags to be output we would recommend performing a conflict check and disabling other plugins and then reviewing your page’s source code to check whether the other Open Graph tags have been removed. We also have additional information on how to check for a conflict here: https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts/. ?Can you confirm you have performed a complete plugin/theme conflict check by disabling other plugins, and resetting the theme to a default such as twentynineteen?
?
?After resolving the additional set of Open Graph tags, we would next recommend checking your page’s link using Facebook’s Sharing Debugger tool located at https://developers.facebook.com/tools/debug/sharing/. To force Facebook to update it’s cache for your page’s preview on Facebook, you would need to enter the page’s URL into the Facebook Sharing Debugger, and under ‘When and how we last scraped the URL’ clicking the ‘Scrape Again’ option. The ‘Scrape Again’ option will force Facebook to update it’s cache for your page’s link. Please note that to successfully update the cache it may require re-scraping your page several times as whether the page’s data can be read may take several requests between Facebook and the server your website is hosted on. Also, this guide includes more information on this and explains in detail how to do this: https://kb.yoast.com/kb/facebook-sharing-updated-details/

?Can you please try the aforementioned suggestions and let us know whether this resolves your issue?

You got it right @devnihil . It was a plugin that comes with the theme. Bizarre. I will talk to them. Thank you for you help and your time!

@rafacarvalhido Thanks for confirming you were able to determine the cause of the duplicate Open Graph tags. We are going ahead and marking this issue as resolved but please let us know if you require any further assistance.