• Resolved EhsanAhmad

    (@ehsanahmad)


    Hi there i am using the latest version of jetpack with the latest version of wordpress but for some reason the avatars for users who post comments by logging in through twitter do not show up and those of facebook users are not showing up either.

    Would appreciate if someone can help me fix this !

    https://www.ads-software.com/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try to install Jetpack’s Beta plugin, and let me know if the current Beta version of Jetpack, Jetpack 4.1 Beta 2, solves the issue for you?

    Thanks!

    Thread Starter EhsanAhmad

    (@ehsanahmad)

    Hi Jeremy,

    Thank you for your reply, I just installed and updated through the jetpack Beta tester plugin but same issue. May be you would like to have a look https://bit.ly/29eJMiY

    The avatars do not even show in the wp-admin either, not even for the admin user

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Profile pictures from Twitter are displayed on my end:
    https://i.wpne.ws/gcEb

    If you still experience issues on your end, let me know, and I’ll try to run some tests on your site with you.

    Thread Starter EhsanAhmad

    (@ehsanahmad)

    Thank you Jeremey ! its interesting that they are appearing for you ! may i ask what browser are you using. I am using chrome and also tried safari and cleared my cache several times. But still this is what i see https://i.imgur.com/A30rAlO.png

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I used Chrome, but the result is the same in Firefox and in Safari.

    Do you happen to use an anti-virus, a browser extension (ad blocker, privacy add-on), or any other software that would restrict access to specific sites, like Social Networks? If so, could you try to turn it off for a little while, and let me know if it helps?

    Thread Starter EhsanAhmad

    (@ehsanahmad)

    Thank you ! just tried on another laptop and as you said they show up. Disabled all extensions and tried a different browser and also disabled the anti virus but thank you for the help.

Viewing 6 replies - 1 through 6 (of 6 total)
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