Facebook’s in-app browser issue

  • Resolved porta030

    (@porta030)


    7 years, 11 months ago

    Hello.

    MMM works great on desktop and mobile, on Mozilla and Chrome.
    The problem appears in Facebook’s in-app browser on mobile.
    Submenu won’t stay open. I have about 30 products under “Proizvodi” (eng. Products) but when I click on it, submenu appears and disappears in a second.

    My website is: https://www.evita.rs
    My Facebook page is: https://www.facebook.com/evitasrbija/

    Regards
    Bojan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author megamenu

    (@megamenu)

    Hi Bojan,

    I’m not familiar with the Facebook in-app browser, so maybe you can help me debug.

    Are you able to open https://www.megamenu.com using the FB in app browser? Do you see the same behaviour? If it is working OK on megamenu.com, then we know it is an integration issue with your theme (I’m hoping this is the case as it should be a lot easier to debug your theme than it will be to debug the Facebook app).

    Regards,
    Tom

    • This reply was modified 7 years, 11 months ago by megamenu.
    Thread Starter porta030

    (@porta030)

    Thanks for your reply.

    I have opened https://www.megamenu.com in facebook in app on my smartphone. Both, the main menu and the demo menu, do not work properly. When I tap on hamburger menu icon, nothing happens.

    Plugin Author megamenu

    (@megamenu)

    Hi Bojan,

    I’ve installed the Facebook app on both Android and iOS (iPad) and checked both sites in both apps, and the menus are working as expected here.

    Please can you check if there are any updates available for your app/device?

    Regards,
    Tom

    Thread Starter porta030

    (@porta030)

    Hi Tom,

    I’ve updated the Facebook app and the problem is still there. Probably the problem is with my android smartphone.

    Thank you for support.
    Happy New Year.

    Regards,
    Bojan

Viewing 4 replies - 1 through 4 (of 4 total)
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