Facing problems with adding post

  • Resolved gurkiratsingh26

    (@gurkiratsingh26)


    4 years, 7 months ago

    I’m facing a problem when adding a new post. I’m unable to use Rank Math and tags and categories. This happens after the updations to the new version of WordPress.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @gurkiratsingh26

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins, themes and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Once you find the culprit, you would need to contact the developers of that theme/plugin and request them to make the plugin compatible with WordPress 5.5 since the jQuery version is moved up with the latest version and that is most likely causing a JS error.

    Looking forward to helping you.

    Thread Starter gurkiratsingh26

    (@gurkiratsingh26)

    Ok, Sir, I think they solve it as soon as possible. Thanks. Can you suggest me how can I add that until they fix this?

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @gurkiratsingh26

    You can use the following plugin for now to resolve the issue arising from your theme or some other plugin:
    https://www.ads-software.com/plugins/enable-jquery-migrate-helper/

    Hope that helps. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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