Fade effect error

  • Resolved tothbpatricia

    (@tothbpatricia)


    5 years ago

    Hi!
    I’m using Soliloquy sliders in my current project. I’ve noticed a problem in connection with the fade effect: instead of fading, sometimes the pictures in the slider have a weird loading effect from the top to the bottom, and during this, the image ‘pulls’ the arrows up, so they are located in the picture, not under the picture (they sould be under the picture).
    Sometimes it works fine, so the images are fading in and out normally, then this phenomenon comes back.
    You can check the error at this page, at the Budapest section (but I also noticed it at the Rólunk section as well). https://harmoniapalota.telcs.hu/
    Do you have any idea to fix this?
    Thank you,
    Patricia Toth

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • edwinenvira

    (@edwinenvira)

    Hello @tothbpatricia

    Please send a support request with the information for the site so we can investigate it in the backend and find the solution for it.

    Thank you!

    Thread Starter tothbpatricia

    (@tothbpatricia)

    Hello,

    How can I send a support request? I thought the support request was the post that I’ve created here. ?? What else should I do?

    Regards,
    Patricia

    lornasm

    (@lornasm)

    Hello!

    I have exactly the same problem. In my case it happened after I updated from version 2.5.7 to version 2.5.8. It’s strange, because the changelog said that the only change was the readme file.

    Regards,

    Lorna

    UPDATE:
    Hello, I got the error on my test site, in the main site I don’t have the problem. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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