• AnnaA

    (@annaanderson)


    Hi
    I have set up metaslider on my Vantage Pro theme. In the maintenance mode it worked fine. last night I launched my website – and the fade transition in the slider stopped working. Now there is a 2 sec blank screen between the slides that jump right in. I have the current version of metaslider and all the right settings.

    I had to deactivate the slider as the jumping slides are unacceptable, – the site is live – but still want to have it.

    why did it stop working and what do I do?

    thanks
    Anna

    https://www.ads-software.com/plugins/ml-slider/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter AnnaA

    (@annaanderson)

    I’d be grateful if the theme developer or someone else could please advise ASAP what went wrong and how I can fix this – the slider simply stopped working properly few hours after the site went live. No other changes, no new plugins etc.

    I had to deactivate it, while I have spent considerable time on putting my slideshow together and would like to have it on my site working properly.

    Greg or Andrew, please advise.

    thanks

    Anna

    Hi Anna,

    Greg and Andrew are the developers of the Vantage theme, but not Meta Slider (that’s me).

    I need to cover Pro support before looking at this, in the mean time please could you post the information requested in the ‘Read this before posting!’ thread at the top of this forum. If you’re a Pro customer please get in touch using the form on https://www.metaslider.com/support.

    Thanks
    Tom

    Hi Anna,

    Please send me a link to your site when you’re back online so I can check it has the correct HTML5 doctype declaration.

    Regards,
    Tom

    I checked my site too… it’s valid HTML5, and the Flexslider with a fade transition was working until 3.8. Switching to responsive slider got Fade working, but I want to use Fleslider (incidentally, slide works fine).

    Great plugin, BTW.

    Hi Pixelbuffer,

    Could you send me a link to your site please? (With Flex Slider setup and not fading)

    Regards,
    Tom.

    I was wondering if there was a resolution to this issue as I am experiencing the same issue with the Vantage Theme and the meta slider as well. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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