Fail Transaction on 1st attempt

  • Resolved eric0809

    (@eric0809)


    6 years, 11 months ago

    Hi Manager,
    I have used your plugin and working great until last week. All my customers got Fail Transaction on 1st attempt using eway payment, some of them works on 2nd try, and some of them still getting fail, I spoken to the eway support the find out a problem below :
    The Client side encryption script is not functioning on the transactions, so it is sending through unencrypted fields for the card number and CVV.
    Would you mind to have a look and let me know how to fix it ?
    Many Many Thanks
    Eric

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webaware

    (@webaware)

    G’day Eric,

    You have JavaScript errors on your page, caused by overly-aggressive optimisation of your script loads. Please tell Autoptimize to exclude the jquery script so that it can load in the head where it needs to load for scripts on your page.

    cheers,
    Ross

    Thread Starter eric0809

    (@eric0809)

    Hi Ross,

    Thanks for the reply.
    I have checked the Autoptimise settings and check the box of “Force JavaScript in <head>”
    All fixed and running well : )

    Merry Xmas : )

    Many Many Many Thanks !!!!!!
    Best regards,
    Eric

    Plugin Author webaware

    (@webaware)

    No worries! Happy December!

    cheers,
    Ross

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Fail Transaction on 1st attempt’ is closed to new replies.