failed (13: Permission denied)

  • give 504 error message popup

    in logs:

    2023/01/24 13:07:41 [crit] 1918#1918: 347077 openat() “/**/wp-content/plugins/wp-file-manager/lib/js/elFinder.min.js” failed (13: Permission denied), client: *...*, server: ***, request: “GET /wp-content/plugins/wp-file-manager/lib/js/elFinder.min.js?ver=7.1.5 HTTP/1.1”, host: ““, referrer: “https:///wp-admin/admin.php?page=wp_file_manager”
    2023/01/24 13:07:41 [crit] 1918#1918: *347076 openat() “/***/wp-content/plugins/wp-file-manager/js/file_manager_free_shortcode_admin.js” failed (13: Permission denied), client: *...*, server: ***, request: “GET /wp-content/plugins/wp-file-manager/js/file_manager_free_shortcode_admin.js?ver=7074 HTTP/1.1”, host: ““, referrer: “https:///wp-admin/admin.php?page=wp_file_manager”
    2023/01/24 13:07:41 [crit] 1918#1918: *347076 openat() “/***/wp-content/plugins/wp-file-manager/js/file_manager_free_shortcode_admin.js” failed (13: Permission denied), client: *...*, server: ***, request: “GET /wp-content/plugins/wp-file-manager/js/file_manager_free_shortcode_admin.js?ver=7074 HTTP/1.1”, host: ““, referrer: “https:///wp-admin/admin.php?page=wp_file_manager”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support File Manager Support

    (@filemanagersupport)

    Hi @aivanov2,

    Thank you for reaching out to us. We are working on your issue and will get back to you soon.

    Please let us know if you have any more questions. We will be happy to help.

    Thanks,
    Support Team

    Thread Starter aivanov2

    (@aivanov2)

    Hello, how to fix?

    Plugin Support File Manager Support

    (@filemanagersupport)

    Hi @aivanov2,

    Thanks for being patient with us.

    It seems like a permission issue from your server side. To fix this issue, you can do two things. one is to contact with your service provider and another is to enhance file permissions to 0655 or 0755 from FTP or cPanel.

    Please let us know if you have further questions.

    Warm regards,

    Support team

    Thread Starter aivanov2

    (@aivanov2)

    Hi, now stay 0755 on all directory (and files in) of module.

    • This reply was modified 2 years, 1 month ago by aivanov2.
Viewing 4 replies - 1 through 4 (of 4 total)
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