Failed backup

  • Resolved Dotsey

    (@dotsey)


    1 year, 6 months ago

    Error code: BMI-Dj3CSzhZ-54344

    The backup was too large, so I excluded the plugins and themes folder. Outside of that, I simply ran the backup.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hi @dotsey ,

    Basing on your debug code, backup process seem to be successful.
    I didn’t notice any errors in your logs, so I assume it’s a false positive.

    Such false positive may happen when your browser loses connection with your server.

    To confirm that, simply check if any new file is listed inside backup(s) list in our plugin settings.
    That list can display only valid and restorable backups, if it’s there you don’t have to worry about anything, the backup was successful.

    If the file is not listed or you want to resolve issue with false positive:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section

    Once done, try it out by running new backup.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support Efe Dinler

    (@efedinler1)

    As we haven’t heard any feedback recently, I can assume that you resolved the issue.

    Feel free to open a new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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