Failed backup test

  • Resolved kilografico

    (@kilografico)


    6 years, 10 months ago

    Hello!

    I setting FTP backup, giving me an error I don′t know how to fix it.

    Alert:

    Results of the FTP settings test: Fail: the identification was successful, but we could not create a file in the indicated directory.
    * PHP event: code E_WARNING: ftp_nb_fput(): Can’t open that file: No such file or directory (line 93, wp-content/plugins/updraftplus/includes/ftp.class.php)

    Thank you very much for your help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    There appears to be a file permission issue, meaning UpdraftPlus or WordPress does not have the correct read or write permission to the folder.

    The following article on Smashing Magazine is a good guide as to the file permissions/ownerships that are required for WordPress: https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/#file-and-folder-ownership-for-wordpress

    Kind Regards,
    Bryle

    I have this exact same issue atm using Updraftplus too. Have tried file full file paths, full permissions 7,7,7 for the folder and I am struck!!

    Any other tips?

    I have the same issue. I don’t think bcrodua’s reponse solved the original post’s issue.

    I have the problem on a virtual host, but not on a local web server.

    Could this be because of php safe-mode?

    • This reply was modified 6 years, 4 months ago by tstilwell.
    Newrone

    (@newrone)

    I’m trying this now but also get “Can’t open that file: No such file or directory (line 93, wp-content/plugins/updraftplus/includes/ftp.class.php)” though the destination folder has 777 permissions.
    I presume the folder path should begin as displayed in FTP (FileZilla for me) – /home/mysite/www/…?

    Also, I don’t use any of the Cloud options offered but do use others (e.g. hubiC). How can I stipulate a different server?

    Several Support Qs are marked as “Resolved” but the solution isn’t published!?

Viewing 4 replies - 1 through 4 (of 4 total)
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