Failed installation of plugin

  • My site is on managed WP hosting. When I try to install the plug-in, I get this error message:

    Installation failed: Destination folder already exists.

    I tried searching using the term ‘destination folder’ but I get no results. Can someone please help?

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  • davidvee

    (@davidvee)

    WPEngine Employee

    Hey @bargeboards – Can you log into your WP Engine user portal and open a support chat so we can help? In addition to helping with your issue, those folks can point you in the direction to some of our other PHP versioning tools you may find helpful (e.g. spinning up a test environment in PHP X and so on).

    Thanks!
    David

Viewing 1 replies (of 1 total)
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