Failed orders

  • Resolved alessanderperusso

    (@alessanderperusso)


    3 years, 4 months ago

    Good Morning
    What happens when the “Global Redirect Settings” is enable, the “Thanks Redirect URL” is filled and the “Order Failure Redirect URL” is empty?
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nitin Prakash

    (@nitin247)

    Hi @alessanderperusso

    If the GLobal redirect is enabled Thank you redirect is filled and the Order failure redirect is empty then the customer will be redirected to the default WooCommerce order details page.

    Similar functionality is followed if Global redirect is disabled, thank you redirect on Product is set but order failure URL is not set then too, the customer will be redirected to the default WooCommerce order details page

    Awesome plugin, just installed and one related question to your answer on this thread:

    Am I understanding correctly that, if global redirect is not set AND product redirects are not set, customer will be redirected to default Woocommerce order details page? Is that correct?

    Thank you for helping me to understand.

    Plugin Author Nitin Prakash

    (@nitin247)

    Hello @mfarmerhi

    Yes, In case both the Global redirect is not checked and redirect urls for product are left empty then customer will be redirected to WooCommerce Default order details page.

    I hope your question was answered and it helped.

    Awesome, thanks for the quick reply and the plugin!

    Plugin Author Nitin Prakash

    (@nitin247)

    Thanks once again, I appreciate it very much

Viewing 5 replies - 1 through 5 (of 5 total)
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