failed orders after switching

  • jamiebwild

    (@jamiebwild)


    3 years ago

    Lost revenue and 2 days of indescribable anger and frustration troubleshooting on my own and with my hosting provider.
    Re-installed Woocommerce Paypal Checkout Gateway and instantly my problems are resolved.

Viewing 1 replies (of 1 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @jamiebwild,

    Apologies for the trouble with some orders. The recent update 1.6.2 resolved a problem that caused the order to be created in a way that could result in a “Failed” status under certain circumstances.
    The problem should be resolved now and the feedback we received so far supports that. If you need any further assistance regarding PayPal Payments though, then I suggest reaching out to our plugin support from here instead: https://www.ads-software.com/support/plugin/woocommerce-paypal-payments/
    Thanks!

    Kind regards,
    Niklas

Viewing 1 replies (of 1 total)
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