• Resolved poglaa

    (@poglaa)


    We keep getting failed payments with the error “payment_intent_authentication_failure” on our Italian website. The order amount is about 400€.

    This is the error message:
    “The provided source has failed authentication. You can provide source_data or a new source to attempt to fulfill this PaymentIntent again.”

    Some more response details:

    "last_payment_error": {
          "code": "payment_intent_authentication_failure",
          "doc_url": "https://stripe.com/docs/error-codes/payment-intent-authentication-failure",
          "message": "The provided source has failed authentication. You can provide source_data or a new source to attempt to fulfill this PaymentIntent again.",
          "source": {
            "id": "src_",
            "object": "source",
            "amount": null,
            "card": {
              "exp_month": 1,
              "exp_year": 2024,
              "last4": "0047",
              "country": "IT",
              "brand": "Visa",
              "address_line1_check": "unavailable",
              "address_zip_check": "unavailable",
              "cvc_check": "pass",
              "funding": "credit",
              "fingerprint": "",
              "three_d_secure": "optional",
              "name": null,
              "tokenization_method": null,
              "dynamic_last4": null
            },
            "client_secret": "src_client_secret_",
            "created": 1619284249,
            "currency": null,
            "flow": "none",
            "livemode": true,
            "metadata": {
            },
            "owner": {
              "address": {
                "city": "Roma",
                "country": "IT",
                "line1": "",
                "line2": "",
                "postal_code": "",
                "state": ""
              },
              "email": "",
              "name": "",
              "phone": "",
              "verified_address": null,
              "verified_email": null,
              "verified_name": null,
              "verified_phone": null
            },
            "statement_descriptor": null,
            "status": "consumed",
            "type": "card",
            "usage": "reusable"
          },
          "type": "invalid_request_error"
        },
Viewing 1 replies (of 1 total)
  • Plugin Support Abhi G. a11n

    (@theabhig)

    Hi there,

    I’ve just replied to your support ticket on this. I’ll close this forum topic so that we can continue troubleshooting this with you in one place.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Failed payments with error payment_intent_authentication_failure’ is closed to new replies.