failed restore

Hi,

Please check FAQ: https://updraftplus.com/faqs/error-message-pclzip_err_bad_format-10-mean/

Thanks,
Bryle

So I followed the link you sent me but I am connected to a remote Google Drive so I don’t know what else to do

Hi,

If you store your backups to Google Drive, you can download it all from there and upload them manually to your website. Make sure you have stable connection so the backups does not get corrupted when downloading or uploading.

Thanks,
Bryle