Failed to connect to WordPress.com

  • Resolved Mimicmusic

    (@mimicmusic)


    1 year, 11 months ago

    Got an error “Failed to connect to WordPress.com”

    {
  "code": "site_inaccessible_403",
  "message": "The Jetpack server was unable to communicate with your site https://eteeap.geminionlinereview.com [HTTP 403].  Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: https://jetpack.com/support/",
  "data": 400
}
Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Your site is inaccessible. Like the error message says.

    You’ll have to make your site available to the public before you can set up things like jetpack.

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @mimicmusic –

    In order to use Jetpack Boost, your site will need to be publicly accessible so that we can communicate with it.

    Please make your site publicly accessible and let us know if you continue to have issues.

    Thread Starter Mimicmusic

    (@mimicmusic)

    site is accessible, but my host disabled xmlrpc due to security purposes so therefore I cannot use it. Thank you. So there is no other way to established the plugin without the xmlrpc.php stuff?

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @mimicmusic –

    I’m unable to access your site, I get a screen saying that Cloudflare is blocking my access.

    That said, we would recommend that rather than block xmlrpc.php outright, that your host access to the file to our IPs. We have a list of those here:

    https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/

    Without access to this file, Jetpack Boost will not work on your site.

Viewing 4 replies - 1 through 4 (of 4 total)
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