Failed to initialize object cache

  • Resolved worldsdream

    (@worldsdream)


    11 months ago

    Hi,

    When I look at the server error logs, I can see the following coming up every time:

    Got error ‘PHP message: objectcache.critical: Failed to initialize object cache: The WP_REDIS_CONFIG constant has not been defined. If it was defined, try moving it closer to the beginning of the wp-config.php file. For more information see: https://objectcache.pro/docs/configuration/; PHP message: objectcache.warning: Failing over to in-memory object cache’

    In the WP dashboard, it shows the Redis Object Cache as Connected, and the drop-in is valid.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Julie

    (@julieadrienne)

    That error message is coming from Object Cache Pro, not Redis Object Cache. Who are you hosting with?

    Thread Starter worldsdream

    (@worldsdream)

    Cloudways.

    It’s happening on all my WP sites that are being hosted on Cloudways.

    Plugin Support Julie

    (@julieadrienne)

    In that case we suggest asking their team to set up Object Cache Pro for you, and uninstalling Redis Object Cache.

    Thread Starter worldsdream

    (@worldsdream)

    The only plugin installed is redis object cache pro and it’s giving this error in the logs every time.

    Plugin Support Julie

    (@julieadrienne)

    The Cloudways support team can assist you with this. They manage their own object cache deployment.

Viewing 5 replies - 1 through 5 (of 5 total)
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