failed to install site kit

  • Resolved verderobi

    (@verderobi)


    1 year, 6 months ago

    i migrated the site from /new subfolder to main folder, before migrating it i deactivated all plugins including sitekit. Now when I try to activate sitekit it doesn’t work because after logging in with google it automatically sends me back to the old / new path and not finding anything it produces an error. I can’t reset it, I also deleted all references to the old site in google webmaster tools but nothing to do. It always sends them back and I can’t reactivate it anymore

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    @verderobi Thanks for getting in touch. Is it possible for you to temporarily revert your site back to the original subfolder? If so, could you please do this and ensure Site Kit sets back up as it previously did. If that is the case, please then perform a Site Kit reset.

    After you have completed the reset, move your site back on to the main folder as you previously did and attempt your Site Kit setup once more. If you have any issues with performing this then let me know.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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