Failed to load resource: the server responded with a status of 403 ()

  • Hi
    I have many problems with my site. The first of them is the missing of images and in some pages the misconfiguration of icons.
    I have uploaded the images but they are lost again.
    In the Chrome console I have seen a recurring error:

    “Failed to load resource: the server responded with a status of 403 ()”

    with the route “wp-admin/admin-ajax.php:1”

    I read the 403 error is a permissions problem, but this document have 644 like all others. All folders have 755 also.
    I disabled all plugins but the problem remains.
    Earlier, a week ago I realized that the SSL certificate was expired, so I thought that the problem was due to that, but now that it has been fixed, the problem persists.
    I installed Health Check & Troubleshooting plugin but it’s show all good. In error_logs there are no errors. I have a Divi theme and in the theme’s functions they say that everything is working optimally.
    But the images are lost.
    And the icons display wrong, like numbers.
    I have seen the latter related to Chrome, but disabling the cache has not worked either.
    Any other idea?
    Thank you very much!`

    • This topic was modified 3 years, 2 months ago by gcordero.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server. Hence 403 forbidden error is very vague, the error log may give you clue.
    – Most likely this is a server permissions/ownership issue. If its a permission issue, it may tell you which file has incorrect permissions, so ask your host what’s going on. If you are using cPanel, the following tutorial has more information about the error log in cPane: How to view cPanel Error logs
    – If the problem is file permissions, you can follow the steps in the below article to learn how to modify your file permissions: How to change file permissions within cPanel https://codex.www.ads-software.com/Changing_File_Permissions
    – Another possible cause could be a corrupt .htaccess file. Also check your .htaccess files for anything strange.
    – make sure your server settings are not overriding the .htaccess file.
    – Another possible cause could be changes to the server settings (accidental or otherwise). Check with your hosting provider.

    Also see this help guide https://www.wpbeginner.com/common-wordpress-errors-and-how-to-fix-them#403forbidden

    Thread Starter gcordero

    (@gcordero)

    Hello thank you very much. I actually removed the .htaccess and saved the permalinks to create it again, but I did it all over again and now the 403 error is not there. I think it was that along with a combination of other moves that I have done. I don’t have many tools to explain that images disappear and nothing seems to be in error, no permissions error. That 403 error was not a forbidden error, it was the only error in the console, no last name. It is a fragile state. I thank you very much for what you have sent me and I will be watching what happens for the next few days.

    Moderator t-p

    (@t-p)

    Great! You are welcome ??

Viewing 3 replies - 1 through 3 (of 3 total)
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