@nesiacweb it is possible that even though your website is sending the email that would allow you to reset your password, it may not be making it to your inbox.
The short answer
Try disabling WordFence plugin through FTP. (Wordfence is throwing up that huge message about account being blocked and all that).
The long answer
Email is tricky when being sent directly from a website server.
For example, I’ve had issues where the website is sending the emails, but my Gmail account never received it. Not in spam, not in inbox, it never made it to my account. This is due to Gmail server rejecting it because of the way the website prepared and sent it.
There are a number of reasons that this happens, but it’s not uncommon.
I’ve found this article to be useful: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
My recommendation would be to disable Wordfence for now and try to log in and use the default ‘lost password’ link that will show up.
Worst case, you can try to reset your password manually through MYSQL. (you may need to request assistance for this).
I’ve found this article to be useful: https://www.wpbeginner.com/beginners-guide/how-to-reset-a-wordpress-password-from-phpmyadmin/
