Failed to Optimize Images

Please turn on EWWW’s debugging option, and post the debug information from the settings page via pastebin.com

Also, a screenshot of what you are seeing would be helpful (cloudup.com is a good free service for posting those).

Hi nosilver4u, I have turned on the debugging option and have copied and pasted the information on pastebin.com and below.

Here is a link the screenshot: file:///Users/Clique/Desktop/Screen%20Shot%202016-04-14%20at%2011.58.37.png

Could you please advise me on what to do next. Thanks so much!

www-data
EWWW IO version: 272.0
WP version: 4.4.2
PHP version: 50509
ewww_image_optimizer_gallery_support()
ewww_image_optimizer_admin_init()
ewww_image_optimizer_init()
ewww_image_optimizer_cloud_init()
ewww_image_optimizer_disable_tools()
ewww_image_optimizer_cron_setup()
ewww_image_optimizer_cron_setup()
ewww_image_optimizer_settings_script()
ewww_image_optimizer_bulk_script()
ewww_image_optimizer_aux_images_script()
ewww_image_optimizer_webp_script()
ewww_image_optimizer_cloud_key_missing()
ewww_image_optimizer_options()
ABSPATH: /nas/content/staging/ginabrocker5/
home url: https://ginabrocker5.staging.wpengine.com
site url: https://ginabrocker5.staging.wpengine.com
ewww_image_optimizer_savings()
querying savings for single site
query to be performed: SELECT SUM(orig_size-image_size) FROM wp_ewwwio_images
savings found:
cloud JPG: off
cloud PNG: off
PNG extra compress: off
cloud GIF: off
cloud PDF: off
cloud fast lossy: off
remove metadata: on
lossy JPG: off
lossy PNG: off
lossy PDF: off
bulk delay: 0
scheduled optimization: off
deferred optimization: off
disable auto-optimization: off
include media library: off
ewww_image_optimizer_get_image_sizes()
Array ( [0] => thumbnail [1] => medium [2] => medium_large [3] => large [4] => post-thumbnail [5] => blog-large [6] => blog-medium [7] => tabs-img [8] => related-img [9] => portfolio-full [10] => portfolio-one [11] => portfolio-two [12] => portfolio-three [13] => portfolio-four [14] => portfolio-five [15] => portfolio-six [16] => recent-posts [17] => recent-works-thumbnail )
Array ( [thumbnail] => Array ( [width] => 150 [height] => 150 ) [medium] => Array ( [width] => 300 [height] => 300 ) [medium_large] => Array ( [width] => 768 [height] => 9999 ) [large] => Array ( [width] => 1024 [height] => 1024 ) [post-thumbnail] => Array ( [width] => 75 [height] => 75 ) [blog-large] => Array ( [width] => 669 [height] => 272 ) [blog-medium] => Array ( [width] => 320 [height] => 202 ) [tabs-img] => Array ( [width] => 52 [height] => 50 ) [related-img] => Array ( [width] => 180 [height] => 138 ) [portfolio-full] => Array ( [width] => 940 [height] => 400 ) [portfolio-one] => Array ( [width] => 540 [height] => 272 ) [portfolio-two] => Array ( [width] => 460 [height] => 295 ) [portfolio-three] => Array ( [width] => 300 [height] => 214 ) [portfolio-four] => Array ( [width] => 220 [height] => 161 ) [portfolio-five] => Array ( [width] => 177 [height] => 142 ) [portfolio-six] => Array ( [width] => 147 [height] => 118 ) [recent-posts] => Array ( [width] => 700 [height] => 441 ) [recent-works-thumbnail] => Array ( [width] => 66 [height] => 66 ) )
disabled resizes:
thumbnail: optimization=enabled creation=enabled
medium: optimization=enabled creation=enabled
medium_large: optimization=enabled creation=enabled
large: optimization=enabled creation=enabled
post-thumbnail: optimization=enabled creation=enabled
blog-large: optimization=enabled creation=enabled
blog-medium: optimization=enabled creation=enabled
tabs-img: optimization=enabled creation=enabled
related-img: optimization=enabled creation=enabled
portfolio-full: optimization=enabled creation=enabled
portfolio-one: optimization=enabled creation=enabled
portfolio-two: optimization=enabled creation=enabled
portfolio-three: optimization=enabled creation=enabled
portfolio-four: optimization=enabled creation=enabled
portfolio-five: optimization=enabled creation=enabled
portfolio-six: optimization=enabled creation=enabled
recent-posts: optimization=enabled creation=enabled
recent-works-thumbnail: optimization=enabled creation=enabled
skip images smaller than: 0 bytes
skip PNG images larger than: 0 bytes
exclude originals from lossy: off
exclude originals from metadata removal: off
use system binaries: no
jpegtran disabled: no
optipng disabled: no
pngout disabled: yes
gifsicle disabled: no
webp conversion: off
alt webp rewriting: off
jpg2png: off
ewww_image_optimizer_jpg_background()
ewww_image_optimizer_jpg_background()
ewww_image_optimizer_jpg_quality()
png2jpg: off
gif2png: off
max_execution_time: 3600

Umm, you need an API key first if it’s going to do anything at all: https://ewww.io/plans/

Also, if images still don’t get optimized, you will need to empty (TRUNCATE) the ewwwio_images table in your database. You can use phpmyadmin for that. DO NOT run a DROP operation on the table, make sure you choose the empty/TRUNCATE option.