Failed to reactivate the Store

  • yurycervantes

    (@yurycervantes)


    4 years ago

    The plugin works fine when I activate it for catalog and I used it without problem since my client wants a catalog to start his project, the problem is that when deactivating it (to test the Store part) it keeps hiding the add to cart buttons.

    I’ve already disabled other plugins, I don’t have a cache plugin, I don’t have additional CSS code either.

    I hope you can help me please.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    If you deactivated the plugin, it cannot cause the issue.
    Maybe your theme has an option that allow to enable or disable the catalog mode.

    Thread Starter yurycervantes

    (@yurycervantes)

    I am using the Divi theme (not a woocomerce) I installed the normal woocomerce plugin and configured it in the theme, Divi does not have that option to enable catalog so I installed the plugin: YITH WooCommerce Catalog Mode, it is the plugin that deleted the add to cart buttons on the products.

    It happened to me the same as the comment: https://www.ads-software.com/support/topic/serious-problem-when-deactivating-the-plugin/ (but since it has no answer I opened another topic)

    Is there any way to fix it?

    Plugin Author YITHEMES

    (@yithemes)

    Hello,
    have you tried to disable the cache plugin and clear the browser server?

    Thread Starter yurycervantes

    (@yurycervantes)

    I don’t use cache plugin, I updated the woocomercee and it still doesn’t work ??

    Same issue here, also with DIVI. I cleared all cache and deactivate minimize options but issue it’s still there. No way to uninstall your plugin and restore the shop functions.

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    In that case, maybe it’s a cache at the server level. Unfortunately, there is nothing more we can do about that.

Viewing 6 replies - 1 through 6 (of 6 total)
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