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Hello @scph35003

Thank you for contacting us.

Please go to CTX Feed > Status, click on the Copy Status and send us the status here.

thanks. here you go

WooCommerce Version: 5.7.1 - You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 5.8.0

Product Types: ?  Simple Product [simple]

?  Grouped Product [grouped]

?  External/Affiliate Product [external]

?  Variable Product [variable]

Total Products: WP Query: 5877
WC Product Query: 5877
Both Query: 5877

Product Total by Types.

?  Simple Product: 3825

?  Variable Product: 2052

?  Product Variations: 11087

Product Per Batch: 200

Product Query Type: WC_Product_Query

Default Customer Location: Default Customer Location
Geolocate

Store Address

GB

Multi Language Site: No

Multi Currency Site: No

WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

WP CRON: Ok

Upload Directory: Ok - Writable.

Cache Plugin Installed: No.

WordPress Multi Site: No

Home Url: https://bathroomstoreonline.co.uk

Site Url: https://bathroomstoreonline.co.uk

Version: 5.7.1

Log Directory: /var/www/vhosts/bathroomstoreonline.co.uk/httpdocs/wp-content/uploads/wc-logs/

Log Directory Writable: Yes

WP Version: 5.8.1

WP Multisite: No

WP Memory Limit: 500 MB

WP Debug Mode: No

WP Cron: Yes

Language: en_US

Server Info: Apache

Php Version: 7.4.24

Php Post Max Size: 200 MB

Php Max Execution Time: 999

Php Max Input Vars: 1000 B

Curl Version: 7.68.0, OpenSSL/1.1.1f

Suhosin Installed: No

Max Upload Size: 200 MB

Mysql Version: 5.5.5

Mysql Version String: 5.5.5-10.3.31-MariaDB-0ubuntu0.20.04.1

Default Timezone: UTC

Fsockopen Or Curl Enabled: Yes

Soapclient Enabled: Yes

Domdocument Enabled: Yes

Gzip Enabled: Yes

Mbstring Enabled: Yes

Remote Post Successful: Yes

Remote Post Response: 200

Remote Get Successful: Yes

Remote Get Response: 200

XStore Child: 1.0 (Latest:0)

Ultimate Addons for WPBakery Page Builder (Brainstorm Force): 3.19.11

Admin Dashboard RSS Feed (Webstix): 2.1

Admin Menu Editor Pro (Janis Elsts): 2.12.2 (Latest:2.15.1)

Advanced noCaptcha & invisible Captcha (WP White Security): 6.1.7

Classic Editor (WordPress Contributors): 1.6.2

Contact Form 7 (Takayuki Miyoshi): 5.4.2 (Latest:5.5.1)

XStore Core (8theme): 3.2.6 (Latest:4.0.7)

Hotjar (Hotjar): 1.0.11

WPBakery Page Builder (Michael M - WPBakery.com): 6.7.0

Maintenance (WebFactory Ltd): 4.03

Ni WooCommerce Admin Order Columns (anzia): 1.4.2 (Latest:1.4.3)

Really Simple SSL (Really Simple Plugins): 5.1.1 (Latest:5.1.2)

Advanced Editor Tools (previously TinyMCE Advanced) (Automattic): 5.6.0

WooCommerce Dynamic Pricing & Discounts (RightPress): 2.4.2 (Latest:2.4.3)

CTX Feed (WebAppick): 4.4.29

Category Slider Pro for WooCommerce (ShapedPlugin): 1.2.5 (Latest:1.3.0)

Product Feed ELITE for WooCommerce (AdTribes.io): 2.9.2

WooCommerce Pixel Manager (woopt): 1.11.6

WooCommerce (Automattic): 5.7.1 (Latest:5.8.0)

WooCommerce BarclaycardCw (customweb GmbH): 5.0.61

WP Crontrol (John Blackbourn & crontributors): 1.10.0

WP Downgrade | Specific Core Version (Reisetiger): 1.2.2

WP Sitemap Page (Tony Archambeau): 1.6.4

WordPress Toolbar Editor (Janis Elsts): 1.3.4 (Latest:1.4)

YITH WooCommerce Bulk Product Editing Premium (YITH): 1.2.21 (Latest:1.4.0)

YITH WooCommerce PDF Invoice and Shipping List Premium (YITH): 2.0.14 (Latest:3.2.1)

YITH WooCommerce Recover Abandoned Cart Premium (YITH): 2.0.6 (Latest:2.3.0)

YITH WooCommerce Sequential Order Number Premium (YITH): 1.2.1 (Latest:1.4.0)

Feed Files
https://bathroomstoreonline.co.uk/wp-content/uploads/woo-feed/google/xml/coopsytest.xml

Fatal Errors
No Logs Found.

Hello @scph35003

Thank you for the information.

1. You can decrease the product per batch value at CTX Feed > Settings page. https://webappick.com/wp-content/uploads/2021/03/image-3-1024×213.png
2. If this will not solve the issue, please try to generate a feed after increase the PHP execution time.

Let us know if this problem will not resolve then.

thanks. the current setting Php Max Execution Time: 999 is that nor right? can it go higher you think?

lowered the batch value to 100, crashed at the same %

Hello @scph35003

You should first try by decrease the product per batch value at CTX Feed > Settings page. https://webappick.com/wp-content/uploads/2021/03/image-3-1024×213.png

Seems like it should fix. If not, then try to increase PHP max execution time to 1500

So ive done the following:

Changed the batch size between 500 – 2000
Altered the PHP exec time to 1500
done the follwoing:
max_input_vars = 3000
max_input_time 1500
post_max_size 1500M
upload_max_filesize 1500M

Each time the % just goes up to 52-54% (depending how much the batch size is increased) and then freezes and spits out the Apache errors – https://coopsy.co.uk/Screenshot%202021-10-15%20134135.png

• This reply was modified 3 years, 1 month ago by scph35003.
• This reply was modified 3 years, 1 month ago by scph35003.

Hello @scph35003

Thank you for the information.

I think the problem is CTX Feed plugin’s code conflicts with any other plugin.
Please make a stating version of your site and reactive other plugins one by one except the WooCommerce and CTX Feed plugin and try to generate the feed.

I hope the above steps are clear to you. Please, let us know if you need more assistance.

Hello @scph35003,

Would you please share the update?

Regards

hi – so i deactivated EVERY plugin (apart from woocommerce and CTX) and still crashed at exactly 52%. Also changed theme, still same issue, please can someone look into this?

Hello @scph35003,

We are sorry for such inconvenience.

Before proceeding to the next step, I would like to request you to read the documentation on – How to solve “Processing 10%” feed generation stuck error?

However, if it doesn’t help you then please, let us know.

Best regards,

Hello @scph35003 ,
Since we did not hear back from you, Have you managed to solve your issue?

Hi – no this did not work. this is the log that was created (‘/wp-content/php-errors.log’ );)

i havd tons of lines of the following:

[21-Oct-2021 16:52:19 UTC] PHP Notice: Trying to get property ‘parent’ of non-object in /var/www/vhosts/bathroomstoreonline.co.uk/httpdocs/wp-content/plugins/webappick-product-feed-for-woocommerce/includes/helper.php on line 3369

and loads of these

[21-Oct-2021 16:52:23 UTC] PHP Notice: register_taxonomy was called incorrectly. Taxonomy names must be between 1 and 32 characters in length. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /var/www/vhosts/bathroomstoreonline.co.uk/httpdocs/wp-includes/functions.php on line 5663

anything????