Failed to renew MailChimp cache – please try again later

  • Resolved michaelmartinezcampos

    (@michaelmartinezcampos)


    9 years, 3 months ago

    Error messages:
    [In the backend, when trying to refresh the connected Mailchimp lists] Failed to renew MailChimp cache – please try again later
    [When filling out the embedded form] Oops. Something went wrong. Please try again later.

    I have the signup form on this page:

    The newsletter worked until last week. There haven’t been any changes made to the site that I know of. And for what it’s worth, I have the Mandrill plugin installed as well.

    https://www.ads-software.com/plugins/mailchimp-for-wp/

Viewing 4 replies - 1 through 4 (of 4 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    Hi,

    Could you try again today? MailChimp has had some issues in the past few days, so that might have caused you to see things you normally wouldn’t. If that doesn’t do the trick today, we’ll try to get into it further. However, if it does, try to debug your Oops error by following the steps listed here.

    Thread Starter michaelmartinezcampos

    (@michaelmartinezcampos)

    Hi Ines,

    Thanks for your reply. I tried it again with no success. I went to that debugging page and got stuck when I discovered that my Lists section says ‘No lists were found in your Mailchimp account’. Clicking the Renew Mailchimp lists button doesn’t yield any results. The top of the page says the API is CONNECTED.

    I can give you my API key if necessary. Thanks so much for your help.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello Michael,

    Your API key would be helpful. But as this public forum, it would not be advisable to share the same here. Can you please send us a message using a form at https://mc4wp.com/contact/.
    Simply choose “Pre-Sales” as the subject and include a link to this forum topic and we could take it from there.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello Michael,

    I’m closing this here as we have resolved it on our private support. However if you run into any issues please feel free to create a new support request here.

Viewing 4 replies - 1 through 4 (of 4 total)
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