Failed to send your message. Please try later or contact the administrator by an

FAQ > After submitting the form, I get an error message stating “Failed to send your message”. What is wrong?

Yes, the guys at my web hosting company (SiteGround) and I both looked at that FAQ, that’s how I knew to try a plugging fir SMTP mail. SiteGround also went through the FAQ and otter posts in this forum, and they are convinced it’s not a server issue.

Any other suggestions?

Hi

I had the same issue and just figure it out how to fix this. Just make sure in the email field use the field name as your-email (or name you are using )

so in my case i was using the a different name but after changing to your-email it worked fine. i can receive emails now.

my Code is

[email* your-email id:InputEmail class:form-control placeholder “email”]

i hope this will solve your issue also

so I installed and configured WP Mail SMTP.

Help, I have no idea what to do to fix this problem.

Replace WP Mail SMTP with Postman SMTP, and it will tell you what the error is when using Contact Form 7. Once you know what the error is, you can fix it.

https://contactform7.com/faq/i-get-an-error-message-with-a-red-border-so-how-can-i-solve-this/

Thanks everyone. Turns out the problem was that I was sending the emails to 2 different addresses and I separated the two addresses with a semicolon (ala MS Outlook) instead of a comma.

Thanks for posting the solution nanakuo, that worked for me too.

i am so lost, my issue is it says it is sending the message succesfully but no message appears in my inbox box and no second mail is sent
my code is

<div id="contact-form">
	<h5>Complete the short form below and a funding professional will be in touch. You can also download the application for working capital here - <a  class="capital_application_link" href="https://iknowwe.com/wp-content/uploads/2015/09/CapitalApplication.pdf" target="_blank"><i class="fa fa-download"></i> download now</a></h5>
	<div class="fieldRow clr">
    	<div class="fieldCell half">[text* first-name placeholder "First Name"]</div>
        <div class="fieldCell half">[text* last-name placeholder "Last Name"]</div>
    </div>
    <div class="fieldCell">[text* company-name placeholder "Company Name"]</div>
    <div class="fieldCell">[text* phone-num placeholder "Phone"]</div>
    <div class="fieldCell">[text* email-address placeholder "Email"]</div>
    <div class="fieldCell">[textarea your-message placeholder "Message"]</div>
	<div class="submitBtn">[submit "Send"]</div>
</div>

and my site is https://www.iknowwe.com

any help would be apprecisted

Hi jadams1974, I can see that the contact form shortcode isn’t working on your site contact page at the moment but I expect you are working on it! I have had lots of success with contact form 7 but when it doesn’t work it can be a pain to fix. The obvious things to check are that your email tag on your current form matches up with the mail fields (in the from field on the inbound mail and in the To field on the mail 2 autoresponder) and make sure that no you don’t have any non-existent form tags in the templates. For example you are not using the default [your-email] tag so make sure this doesn’t exist in the email templates.

Failing that you should try the SMTP links above.

I have tried doing what you suggested and im having no luck. would you like to have a look if you have a moment. Thanks

Some times this kind of error comes when you use visitors email address in “FROM: ” field of CF7 mail settings. Please check this article:

https://www.technoreply.com/fix-failed-to-send-your-message-please-try-later-or-contact-administrator-by-other-way/

In most of the hosting options we’ve come across, we have found that Apache and IIS are configured to use the sendmail or equivalent program.

Any call to the phpmail() function, which is how WordPress sends its mail, is determined by how the php.ini file is setup with the web server.

The “Failed to send your error message” error arises because the web server, Apache or IIS, has not ben configured to send out mail.

So we needed an alternative way to send out mail (SMTP) fromWordPress.

A quick search of the plugins revealed a nice little plugin called WP Mail SMTP. It does what it says on the tin!

https://limecanvas.com/fixing-contact-form-7-failed-to-send-your-message-error/

For me it was simple… if you have multiple TO recipients, and you separate them with a semi-colon (;) instead of a comma (,) it will break form submissions.

make sure that the message body is the url WITHOUT any sub folder.

example
This e-mail was sent from a contact form on Tillamook Website Designs (https://www.tillamookwebsitedesigns.com/sub-folder/)

correct
This e-mail was sent from a contact form on Tillamook Website Designs (https://www.tillamookwebsitedesigns.com/)

Installing the Postman plugin fixed the problem for one of my sites.

I can’t seem to find any working solution even after trying. Mine has a red border. Does any one have suggestions?