Failing scans constsntly

  • Resolved algraham93

    (@algraham93)


    3 months ago

    Constantly failing scans, not sure if safe to post the debugging information here? I have debugging enabled how can I share it with you please?

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  • iadzemovic

    (@iadzemovic)

    same issue for me as well!!!

    Plugin Support wfmargaret

    (@wfmargaret)

    Hi @algraham93,

    Thanks for reaching out. If you’d rather not post the debugging output on the forums, please send us an email at wftest @ wordfence . com with the activity log. In Wordfence > Scan, you can use Email Activity Log to email us the full log as well.

    Can you also send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Let me know if you have any questions!

    @iadzemovic, since your case may be different, can you please open a new topic regarding the issues you’re seeing with the scan? Please feel free to preemptively send us the activity log and diagnostics, and let us know you’ve sent those in the new topic.

    Thanks,
    Margaret

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