Failure to create thumbnails

  • Resolved andrewfrankwalker

    (@andrewfrankwalker)


    8 years, 8 months ago

    Hello — NGG is up-to-date, and so is WP. However, since the last upgrade to NGG, the plugin will upload images but refuses point blank to create thumbnails for them. This is something I have not seen before, and disabling all the other plugins does not help. Here is the useful information you recommend – I hope you can help, and will supply all the other info you need. The server is ours, and we use NGG on several similar sites, on which it’s functioning fine …

    Server Settings
    Operating System : Linux (64 Bit)
    Server : Apache/2.2.31 (Unix) mod_ssl/2.2.31 OpenSSL/1.0.1e-fips mod_bwlimited/1.4
    Memory usage : 38.56 MByte
    MYSQL Version : 5.5.50-cll
    SQL Mode : Not set
    PHP Version : 5.4.45
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 128
    PHP Max Upload Size : 8M
    PHP Max Post Size : 8M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 30s
    PHP Exif support : No
    PHP IPTC support : Yes
    PHP XML support : Yes

    Graphic Library
    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : No
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    JIS-mapped Japanese Font Support : No

    https://www.britishchesschampionships.co.uk

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @andrewfrankwalker – Although it doesn’t appear anything is out of place with the Server Settings et al. I am also not seeing that NextGEN Gallery is active on your site currently.

    That being the case, there is not much we can really suggest as we nothing more to work with aside from reviewing any and all differences between this site and the other sites you are operating that do have NextGEN Gallery working as expected. I would expect one (or more) of the differences to possibly be involved in the problem you are having.

    Thanks!

    – Cais.

    Thread Starter andrewfrankwalker

    (@andrewfrankwalker)

    No, my apologies – the site is live and the event is underway, so I uninstalled NGG and had to go with Picasa for the pictures. When things calm down, I shall reinstall and see if the problem persists, and if it’s alright I’ll get back in touch …
    Andrew

    Plugin Contributor photocrati

    (@photocrati)

    @andrewfrankwalker – Thanks for the update, please feel free to have another look later and let us know. You are also welcome to send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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