Failure to send (but sending from other plugins)

  • Hello,

    Firstly, I love your plugin and use it on many sites. Thanks for this. However, I’m having a problem on one site in particular. This site is a duplicate of other store websites that work fine. On this site woocommerce sends e-mail, wordfence sends e-mail, CF7 does not.

    I’m using Postman SMPT to send through a gmail account (just like the other sites). But again, the other plugins send just fine.

    I figure it must be something in my contact form setup, but I’ve copied everything from working forms on other sites on the same server (and have done this numerous times) and still I get the “There was an error sending your email..” message.

    https://stjohnsworkshop.com/contact-us

    Any help would be appreciated. Please again note that this site is running on the very same server as other working sites set up the same settings and e-mail does go out fine from other plugins.

    Isaac T

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter iTerentius

    (@iterentius)

    Form HTML:

    [response]
<div class="row">
<div class="col-md-6">
<label>First Name*</label>[text* your-first-name] </p>
</div>
<div class="col-md-6">
<label>Last Name*</label>[text* your-last-name] </p>
</div>
</div>
<div class="row">
<div class="col-md-12">
<label>E-mail*</label>[email* your-email] </p>
</div>
</div>
<div class="row">
<div class="col-md-12">
<label>Subject</label>[text* your-subject] </p>
</div>
</div>
<div class="row">
<div class="col-md-12">
<label>Your Message</label>[textarea your-message]</p>
[checkbox mc-subscribe default:1 "I would like to new product & news updates"]
</div>
</div>
<div class="row" style="margin-top:20px;">
<div class="col-md-9">
[recaptcha theme:light]
<button type="submit" value="Submit" class="wpcf7-form-control wpcf7-submit btn btn-lg kad-btn kad-btn-primary" id="submit">Send Message</button>
</div>
</div>
<p class="small">* required field</p>
    Thread Starter iTerentius

    (@iterentius)

    Mail Tab settings:

    Mail Tab

    • This reply was modified 8 years, 3 months ago by iTerentius.
    • This reply was modified 8 years, 3 months ago by iTerentius.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    FAQ > After submitting the form, I get an error message stating “Failed to send your message”. What is wrong?

    Thread Starter iTerentius

    (@iterentius)

    Thanks for the response. However, this doesn’t help much.

    As I have an orange border, that would be mean the spam issue. What makes a form look like spam and why does this currently work on 11 other sites that are identical and on the same server? The only thing that has changed from these other sites is the email address to send to and from.

    I may have forgotten to mention the problem happens with all other plug-ins disabled. Same theme and version of wordpress as working sites as well.

    And once more, other mail goes out fine from this same website just fine.

Viewing 4 replies - 1 through 4 (of 4 total)
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