Failure to send codes to distant countries

  • Resolved Andrés López

    (@belarcelis)


    5 months, 2 weeks ago

    I want to emphasize that the complement is very good, they have done a great job.
    Currently, I have the following problem and I would like to know if anyone else has had it and how they solved it.

    Our store is located in Colombia and when we receive orders from South America the codes are sent automatically without problems; however, when we receive orders from Asia or Europe they are almost never sent automatically and we have to do it manually. I have identified that the problem definitely occurs when the customer is in a distant country. For other reasons I had to change the server from USA to Brazil and the problem got even worse.

    How can I solve this problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ibaad Ahmed Khan

    (@ibaad06)

    Hello @belarcelis

    Thanks for reaching out to WPExperts Support!

    Our technical team needs some more info from your side can you please create a support ticket on our official website?

    Thanks and Kind regards.

    WP Experts Support Team

    Plugin Support Ibaad Ahmed Khan

    (@ibaad06)

    Dear @belarcelis

    I hope you’re doing well. Due to inactivity, we are closing this thread. If you encounter any other issues with our plugin, please don’t hesitate to reach out.

    Kind Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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