fake refresh

  • Resolved antonic93

    (@antonic93)


    3 months ago

    hi, after the last update, I notice that as soon as I open the manage feeds page (I have “no refresh” in the settings) I notice that there is an unrequested feeds update, but if once it goes to 100% and I open the feed url to see if there have been changes to the feed, it actually does not apply any changes.

    screenshot https://ibb.co/bPYH861

Viewing 1 replies (of 1 total)
  • Plugin Support Tanjir Al Mamun

    (@tanjiralmamun)

    Hello @antonic93,

    To confirm whether the feed is refreshing correctly, please follow these steps:

    1. Navigate to Product Feed Pro > Settings > Plugin System Check
    2. Locate the Feed System Report and look for the history_products entry corresponding to your feed. This will display the last update date and time.

    If the date and time are updating correctly after refreshing but you’re not seeing changes in the feed, it may be a caching issue. In this case:

    • Clear your site cache and browser cache.
    • Check the feed again to see if the issue is resolved.

    However, if the history_products information is not updating, it indicates that the feed is not refreshing. To assist further, please share your site’s system report:

    • Go to WooCommerce > Status.
    • Click on the Get System Report button and paste the report here.

    Let us know how it goes.

    Thanks!

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