False event duplicates

  • Resolved vargaszabolcs

    (@vargaszabolcs)


    2 years, 3 months ago

    Hi!

    I use caching (Swift Performance), and I enabled “Use Ajax when conversion API is enabled”. I get false duplicates in event testing on Facebook for “PageView” events. On a page visit a “PageView” server event is sent to FB, but it immediately gets deduplicated, although there is no browser event with the same ID sent. “TimeOnPage” or “PageScroll” events for example work just fine. Any idea about this? Thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    If this is a live site what you’re seeing is your live traffic. For live traffic you can see the CAPI events, but not the browser events. Since most of the CAPI events are deduplicated, you’ll end up with a lot of deduplicated server events.

    Thread Starter vargaszabolcs

    (@vargaszabolcs)

    Thank you for your answer! This really got me frustrated, because when I’m sending test events as a logged-in admin, the server and the browser events are both appearing in FB event testing.

    Plugin Author PixelYourSite

    (@pixelyoursite)

    That’s expected behaviour. You’ll see the browser events fired in the same browser session as the Events Manager account.

    Thread Starter vargaszabolcs

    (@vargaszabolcs)

    Oh, I did not know that, thanks for the clarification!

Viewing 4 replies - 1 through 4 (of 4 total)
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