False hope and fake orders!

  • Full of false hope, was excited to have my very first order on such a new build website, I sourced the product from our inventory, marked on the list we were low in stock, went and logged into paypal to find the order and confirm everything, only to find the order was fake. There was no order at all. Just a spammy address in Canada, Best to uninstall and stop using PayPal in its entirety.

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  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @cornishconnect

    We take such concerns very seriously. However, I must clarify that based on the details you have provided, it is difficult to determine how our plugin directly contributed to this incident. Up until now, there hasn’t been a case of the plugin being used to generate ‘spam’ orders.

    Could you provide more detail on how you think the PayPal Payments plugin was involved in this situation? Any additional information would help us to better understand the issue and explore potential safeguards to prevent such incidents in the future.

    If you do not wish to share this information publicly, we suggest you contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support:?Request Support.

    Kind regards,
    Krystian

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