Fancybox is shown twice

  • Resolved martinneu

    (@martinneu)


    2 years, 9 months ago

    Hey,
    I′ve downloaded your plugin and since then I have two fancyboxes on top of eachother when I click on the pictures. I′m using wordpress 5.9.
    It seems that I have to deactivate the other one but I don′t know how and where.
    Please help.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @martinneu,

    Thank you for reaching out to us!

    It seems that the other lightbox comes from your theme. Can you please take a closer look at the theme’s settings and disable the lightbox from it?

    Warmly,
    Beatrice.

    Thread Starter martinneu

    (@martinneu)

    Hey Beatrice,
    if I disable the lightbox from the theme, then the lightbox is not shown at all. (also not yours)

    Plugin Support beatrice12

    (@beatrice12)

    Hello @martinneu,

    Can you please let us know what theme you use so we can test it on our end?

    Thank you,
    Beatrice.

    Plugin Support Miha

    (@mplusb)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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