FAQ open/collapse not mobile friendly (scrolling position in answer)

  • Resolved wordmax

    (@wordmax)


    3 years ago

    Hi:

    Using the FAQ block. On larger screens the way answers open questions is fine. But on mobile phone screens, when tap on question it expands the answer and auto-scrolls to the bottom of the answer. So if the answer is very long, the user has to scroll up to start reading the beginning of the answer.

    Maybe put a setting in the block for scrolling position when answer expands the question. Or just make it so that the question expands downwards so that the reader is always looking at the beginning of the answer when they tap on a question.

    Hope this makes sense. Try putting a very long answer for some questions, look how it behaves on a phone screen and I think you’ll see what I mean.

    Any thoughts? Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @wordmax ,

    Can you please share a screencast with us that points out the issue you are facing?

    Looking forward to hearing from you.

    Regards,
    Sweta

    Thread Starter wordmax

    (@wordmax)

    Just enter q very long content in an answer and test it via mobile view you will see what I mean. Thanks.

    Hello @wordmax ,

    We have tried to replicate the issue at our end and we are not able to replicate the issue. Can you please open a ticket with us from here so that we can have a proper look?

    Looking forward to hearing from you.

    Regards,
    Sweta

    Hello @wordmax ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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