FAQ-responsive breaks menus on my page

  • Resolved Ozanners

    (@ozanners)


    9 years ago

    Hi. I set up your plugin and created some nice FAQs. Thanks for this. It works very well.

    But I have a problem.

    When your plugin is active it breaks the dropdown menus on my page.

    If I deactivate faq-responsive they work again.

    Any idea what might be causing this?

    Thanks

    https://www.seahorseliveaboard.com. (Currently your faq plugin is deactivated.)

    https://www.ads-software.com/plugins/faq-responsive/

    EDIT: I switched to twenty twelve theme and the menus work normally with your plugin activated. This makes me think it’s a clash between our theme and your plugin.

    Any idea what could be clashing? It’s a custom theme which I didn’t design, finding the problem may be difficult. Any help appreciated.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author wpshopmart

    (@wpshopmart)

    Hi,

    Can you activate plugin now and share me your faq page url?

    I will to need to check error on your server.

    Thanks

    Thread Starter Ozanners

    (@ozanners)

    Hi. Thanks for getting back to me:

    It is now active and the link is: https://seahorseliveaboard.com/faq

    Plugin Author wpshopmart

    (@wpshopmart)

    Hi,

    Can you contact me at wpshopmart[at]gmail[dot]com

    Thanks

    Thread Starter Ozanners

    (@ozanners)

    Hi. I sent you an email. Did you get it?

    Plugin Author wpshopmart

    (@wpshopmart)

    No, i have not get any email from you.

    Thanks

    Hi. I downloaded and installed your FAQ plugin and it looks promising. One weird thing though, when I expand a FAQ it SHIFTS my entire browser page down to the bottom. Visit and try yourself. https://iawip.com/20-point-website-self-review/

    Hopefully this is just a setting. It could be how my theme (Divi) is interacting with your plugin.

    Before I go much further, I’d need to resolve this.

    Thanks!

    Chris

    FOLLOW-UP…

    This does not occur with Chrome browser. Only Firefox.

    Thread Starter Ozanners

    (@ozanners)

    Hi

    Thanks for looking at this. Its really appreciated.

    OK. I tried the site with plugin deactivated on:

    Safari (menu ok),
    Chrome (menu ok)

    Firefox (menu didn’t work, but I had a script blocker plugin NoScript which killed the menu, when I deactivated that it worked ok, does this mean the menu is Java Script?)

    I just updated the plugin to the latest version and still have menu issue when activated.

    Cheers

    FOLLOW-UP…

    Works correctly in Safari also.

    This is isolated to Firefox. I’m running 44.0.2.

    Chris

    Plugin Author wpshopmart

    (@wpshopmart)

    Hello Chris,

    Your issue is resolved or it’s still renaming on your server?

    Thanks

    I had the exact same issue activating this plugin caused my mobile menu to stop working. After a little digging I realized this plugin includes bootstrap.js when my theme already had it included. This second inclusion caused many issues.

    To fix it is easy. Simply modify the following file and comment out line 15:

    ./ink/install/installation.php:15

    That will remove the second bootstrap.js and should fix your themes issues while using this plugin.

    Plugin Author wpshopmart

    (@wpshopmart)

    Hi,

    Just comment our that line no. 15 like this –

    //wp_enqueue_script( 'wpsm_faq_bootstrap-js-front', wpshopmart_faq_directory_url.'assets/js/bootstrap.js', array(), '', true );

    And then save your code.

    Let me know if it’s not work.

    Thanks

Viewing 12 replies - 1 through 12 (of 12 total)
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