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  • Thread Starter SJW

    (@whitsey)

    I don’t understand how nobody else is having this issue?

    I installed v1.0.6.2 and created one FAQ and I cannot access it!

    Clicking into the FAQ via the “linked” title is a pretty critical piece of functionality for an FAQ? What’s the point of having FAQ software if it wont let users view the answers to the FAQs?

    Am I missing something? Is this software intended for another use that I’m completely missing?

    I’ve been having the exact same issue. Another user too…his response is here https://www.ads-software.com/support/topic/have-to-change-settings-or-links-wont-work

    It seems that we need to go to the Plugins page, under the Q and A plugin click Settings and use ONLY Accordion OR Show/Hide

    One Chrome the results are still a bit iffy as with Firefox, but seems to be working well enough.

    Check if you have a caching / performance / minify plugin – I had the exact same problem and found that turning off minify for CSS solved the problem.

    I went through the same today.

    I am using a different URL than /faqs. For my site I used /social-rewards-faqs. Full URL: https://rewards.kazooky.com/social-rewards-faqs/

    In the Q & A Settings the very top setting allows you to choose the path of your FAQ home. I had to switch from “faq” to “social-rewards-faqs”.

    I can still use the Accordion and Show/Hide options.

    This worked for me – hope this helps!

Viewing 4 replies - 1 through 4 (of 4 total)
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